Medical Students’ Perspectives on Empathy: A Systematic Review and Metasynthesis

Abstract

Purpose Some evidence indicates that physician empathy declines during medical training, which has made it the subject of much research. Qualitative studies are relevant in this context, focusing as they do on how students themselves conceive and understand empathy during medical school. The aim of this study was to explore medical students’ perspectives on empathy by conducting a metasynthesis, including a systematic review of the literature and analysis of included studies. Method The authors systematically searched 4 databases through June 17, 2019, for qualitative studies reporting medical students’ perspectives on empathy in medical school. They assessed article quality using the Critical Appraisal Skills Program, and they applied thematic analysis to identify key themes and synthesize them. Results The authors included 35 articles from 18 countries in their analysis. Four main themes emerged: (1) Defining empathy, with a lack of understanding of the concept; (2) Teaching empathy, with a focus on the hidden curriculum and clinical supervisors; (3) Willingness to be an empathetic doctor, with ambivalence expressed by some study participants; and (4) Evolution of empathy during medical school, specifically its decline. Conclusions Medical students are beset by theoretical confusion regarding the concept of empathy, and they express doubts about its utility and relevance. Instruction should focus on simpler concepts such as listening, and schools should leverage clinical supervisors’ strong influence on students’ empathy. Prioritizing certain types of knowledge (clinical facts) during medical education has a globally negative effect on medical students’ empathy.

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