Media spaces

Bly, Sara; Harrison, Steve; Irwin, Susan

doi:10.1145/151233.151235

Cited by 561 publications

(231 citation statements)

References 17 publications

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“…Early attempts to build tools to support informal communication focused on audio and video environments [1,4,7,19]. However, these attempts have not been widely adopted for several reasons, including the lack of support for core user tasks, cost, privacy concerns, and implementation difficulties [1,9,10,20].…”

Section: Introductionmentioning

confidence: 99%

The character, functions, and styles of instant messaging in the workplace

Isaacs¹,

Walendowski²,

Whittaker³

et al. 2002

Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work - CSCW '02

118

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Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conversational characteristics and functions. Contrary to prior research, we found that the primary use of workplace IM was for complex work discussions. Only 28% of conversations were simple, single-purpose interactions and only 31% were about scheduling or coordination. Moreover, people rarely switched from IM to another medium when the conversation got complex. We found evidence of two distinct styles of use. Heavy IM users and frequent IM partners mainly used it to work together: to discuss a broad range of topics via many fastpaced interactions per day, each with many short turns and much threading and multitasking. Light users and infrequent pairs mainly used IM to coordinate: for scheduling, via fewer conversations per day that were shorter, slower-paced with less threading and multitasking.

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Section: Introductionmentioning

confidence: 99%

The character, functions, and styles of instant messaging in the workplace

Isaacs¹,

Walendowski²,

Whittaker³

et al. 2002

Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work - CSCW '02

118

View full text Add to dashboard Cite

show abstract

“…In the computer supported cooperative work community, awareness of a remote partner's activity has been exploited to facilitate coordination. For example, media space [15] and porthole [16] use live video shows or snapshots to display the partner's office activities. The benefit of presence has also been recognized by researchers to improve telephony.…”

Section: Implementation and Experimental Resultsmentioning

confidence: 99%

Towards pervasive instant messaging and presence awareness

Zhang

Law

Wang

et al. 2009

International Journal of Pervasive Computing and Communications

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Abstract-This work envisions the benefits of applying the Instant Messaging (IM) paradigm in pervasive computing environments. With IM in such an environment, all smart entities, human or not, can interact using IM as the unified interface. To realize this vision, the design of a Smart Instant Messaging (SIM) system is proposed, which features context-aware presence management, user-centric resource configuration, and adaptive grouping. This system extends the Jabber-based IM framework and relies on an ontology-based supporting middleware to handle the chore of retrieving and interpreting contextual information. Three prototype versions of a client have been implemented and their performance in terms of memory usage and response time is evaluated.

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“…Such casual interactions or informal encounters form a large portion of work activity [Whittaker et al 1994]. Given this, researchers worked to find ways to connect distance-separated collaborators through technology to foster informal awareness of co-workers' whereabouts, availability, and activities such that co-workers could easily move into casual interactions [Bly et al 1993, Fish et al 1990, Bellotti and Sellen 1993. There was also a need to support the building and maintenance of workplace relationships over distance [Mantei et al 1991, Dourish and Bly, 1992, Jancke et al 1996, Bellotti and Dourish 1997, Harrison et al 1997.…”

Section: Media Spaces In the Workplacementioning

confidence: 99%

Sharing Domestic Life through Long-Term Video Connections

Neustaedter

Pang

Forghani

et al. 2015

ACM Trans. Comput.-Hum. Interact.

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Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems where this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of longdistance couples, teenagers, and major life events, along with design research focused on new video communication systems-the Family Window, Family Portals, and Perch-that explicitly support 'alwayson video' for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday life, rather than just conversation; providing different design solutions for different locations and situations; providing appropriate audio control and feedback; and, supporting expressions of intimacy over distance.

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Media spaces

Cited by 561 publications

References 17 publications

The character, functions, and styles of instant messaging in the workplace

The character, functions, and styles of instant messaging in the workplace

Towards pervasive instant messaging and presence awareness

Sharing Domestic Life through Long-Term Video Connections

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