Every urban action is the result of a thoughtful or unthoughtful decision and a common product between the city's decision-maker and those who live and experience it. The importance of citizen involvement in urban actions is more than obvious. The person who lives the city cannot be just a witness or a simple user. The citizenship definition refers to this involvement through the city manufacturing. However, who can get involved? The citizen who is not an expert in all aspects of urban life should have a high level of awareness in order to become positively involved. This level of awareness depends on several factors, between educations, willingness, it is imperative to think about ways to increase this awareness in order to increase involvement itself. In this contribution, we will study the citizen involvement indices related to the level of awareness, based on one Algerian society case: El Oued city.