1984
DOI: 10.1002/smj.4250050306
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Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit

Abstract: Strategic management researchers often encounter problems obtaining objective measures of selected aspects of organizational performance that are reliable and valid. With privately-held firms, such data are frequently unavailable. With conglomerate business units, all or parts of such data are inextricab(y interwoven with corporafe-wide data. This paper examines the usefulness ofsubjective performance measures, obtained from top management teams, when problems are encountered in obtaining accurate performance … Show more

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Cited by 2,565 publications
(1,653 citation statements)
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References 13 publications
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“…In line with the literature, which shows a high correlation and concurrent validity between objective and subjective data on performance (Dess and Robinson 1984;Venkatraman and Ramanujam 1986), the respondents' perceptions of five items related to both financial and non-financial performance were collected (see Table 6 in the Appendix). The respondents were thus asked to rate their performance over the last 3 years on each criterion compared with their objectives.…”
Section: Sme Performancementioning
confidence: 99%
“…In line with the literature, which shows a high correlation and concurrent validity between objective and subjective data on performance (Dess and Robinson 1984;Venkatraman and Ramanujam 1986), the respondents' perceptions of five items related to both financial and non-financial performance were collected (see Table 6 in the Appendix). The respondents were thus asked to rate their performance over the last 3 years on each criterion compared with their objectives.…”
Section: Sme Performancementioning
confidence: 99%
“…Subjective self-reporting was employed because of the expectation (and experience) that firms are unwilling to disclose full data (Leonidou et al 2002;Singh and Mahmood 2014) and because of a proven correlation between subjective and objective measures (Akyol and Akehurst 2003;Dess and Robinson 1984;Matanda and Freeman 2009;Stoian et al 2011).…”
Section: Questionnaire Surveymentioning
confidence: 99%
“…Environmental dynamism refers to the amount of change and the level of predictability of change in the external environment of a company (Dess & Robinson, 1984). Highly dynamic environments may be characterized, for example, by fluctuation in customer preferences, short product life cycles, and constant change of production methods (Jansen, Van Den Bosch, & Volberda, 2006).…”
Section: The Moderating Role Of Environmental Dynamismmentioning
confidence: 99%