Measuring intellectual capital in the university sector using a fuzzy logic expert system

Veltri, Stefania; Mastroleo, Giovanni; Schaffhauser‐Linzatti, Michaela

doi:10.1057/kmrp.2012.53

Cited by 55 publications

(91 citation statements)

References 48 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Advanced models (Chiucchi, 2004) developed in the third stage adopted the evolved notion of IC as a dynamic system on intangibles resources based on knowledge (Veltri et al, 2012). In these kinds of models, attention is focused on the interactions between the IC components and intangible activities essential in the production, maintenance and development of intangible resources (Silvestri and Veltri, 2011).…”

Section: Icmm To Improve Strategic Managementmentioning

confidence: 99%

An intellectual capital maturity model (ICMM) to improve strategic management in European universities

Secundo

Pérez

Martinaitis³

et al. 2015

Journal of Intellectual Capital

119

135

View full text Add to dashboard Cite

Access to this document was granted through an Emerald subscription provided by emeraldsrm:198285 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The public sector is one of the least addressed areas of intellectual capital (IC) research. Universities are an interesting area of investigation because they are considered critical players in the knowledge-based society. The purpose of this paper is to develop a more general, flexible and comprehensive "IC Maturity Model" for Universities (ICMM), a framework for defining and implementing IC measurement and management approaches, as part of the whole strategic management of universities. Thus, the ICMM proposes a staged framework to initiate a step-by-step change within a university based upon its current level of IC management maturity. The different steps of maturity might be an answer to cope with the huge diversity of European universities, some of which have strong managerial orientation, while others follow collegial forms of governance. Design/methodology/approach -The research approach is based on what has been called the "third stage" of IC research (Dumay and Garanina, 2013), focused on the practices of IC approaches rather than on its theoretical conceptualisation. The ICMM has been developed under the "Quality Assurance in Higher Education through Habilitation and Auditing" project framework, initiated by the Executive Agency for Higher Education and Research Funding of Romania (EUFISCDI). Three Mutual Learning Workshops (MLWs) were organised as a mean to bring together 15 international experts and practitioners to share their views and experience on IC reporting and setting up task forces. Findings -An ICMM, which is a flexible model of implementing IC approaches within public universities, is developed. The ICMM provides a theoretical continuum along which the process of maturity can be developed incrementally from one level to the next, moving from IC data collection, awareness of IC, adjustment of IC specific indicators, measurement of IC, reporting of IC, interpretation and decision making, strategy and planning.Research limitations/implications -Future research needs to conduct empirical studies in universities to generalise the effect...

show abstract

Section: Icmm To Improve Strategic Managementmentioning

confidence: 99%

An intellectual capital maturity model (ICMM) to improve strategic management in European universities

Secundo

Pérez

Martinaitis³

et al. 2015

Journal of Intellectual Capital

119

135

View full text Add to dashboard Cite

show abstract

“…On the basis of the advanced guidelines for reporting IC, some universities and research centres started to develop a report to define their IC and knowledge flows (Bonaccorsi & Daraio, 2007;Jones et al, 2009;Nowack et al, 2009;Veltri et al, 2012). The study by Veltri et al (2012) presents a fuzzy expert system model, designed ad hoc for Austrian universities, to measure IC.…”

Section: Ic Reporting In Institutions Of Higher Educationmentioning

confidence: 99%

“…Consequently, measurement, management and reporting of intellectual capital (IC) is becoming more and more critical (Zhou & Fink, 2003;Luethge & Byosiere, 2006;Tan et al, 2008;Kujansivu & Lönnqvist, 2009;Lönnqvist et al, 2009;Veltri et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

The relevance of intellectual capital disclosure: empirical evidence from Spanish universities

Ramírez-Córcoles

Lizano

2015

Knowledge Management Research & Practice

View full text Add to dashboard Cite

The reporting of intellectual capital (IC) in higher education institutions is of vital importance, mainly owing to the fact that knowledge is the main output and input in these institutions. Furthermore, the increasing social concern about establishing procedures of accountability and ensuring information transparency in public universities prompted us to consider the need to disclose information on their IC. In this study, we developed a questionnaire that was sent to members of the Social Councils of Spanish public universities in order to identify the intangible elements about which university stakeholders demand most information. It was also used to see which groups of universities have stakeholders who are more proactive to the disclosure of IC. Our results represent a starting point for public universities to identify the most commonly requested information about IC. Universities can then develop an IC report that fits their own characteristics and environment.

show abstract

“…The AMIC (assessment and management IC) index, for instance, based on structured interviews to firms' managers, allows both the interdependencies among the IC elements, considered as entities grouped into value drivers which jointly act to produce value, and the managers' perception about their strategic importance in the value-creation process to be considered (Grimaldi et al, 2013;Cricelli et al, 2014). On the other hand, Kale (2009) Building on these recent studies (Kale, 2009;Veltri et al, 2014;Cricelli et al, 2014), we propose a system aimed to measure the IC produced by a firm belonging to a network using an FES model and taking into consideration the managers' perceptions of IC. On the basis of semi-structured interviews with the managers of the selected firm belonging to the PIB Italian network, data was obtained that, filtered by the knowledge of the experts' focus groups, became the input of an ad hoc FES model addressed to give a 'numeric' measurement of an organization IC, while still taking into consideration the fuzzy nature of IC ('O Donnell, 2006), and its firm-and context-specific nature.…”

Section: Literature Reviewmentioning

confidence: 99%

Measuring intellectual capital in a firm belonging to a strategic alliance

Veltri

Venturelli

Mastroleo

2015

Journal of Intellectual Capital

Self Cite

View full text Add to dashboard Cite

Access to this document was granted through an Emerald subscription provided by 468523 [] For AuthorsIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

show abstract

Measuring intellectual capital in the university sector using a fuzzy logic expert system

Cited by 55 publications

References 48 publications

An intellectual capital maturity model (ICMM) to improve strategic management in European universities

An intellectual capital maturity model (ICMM) to improve strategic management in European universities

The relevance of intellectual capital disclosure: empirical evidence from Spanish universities

Measuring intellectual capital in a firm belonging to a strategic alliance

Contact Info

Product

Resources

About