2001
DOI: 10.1177/154193120104500404
|View full text |Cite
|
Sign up to set email alerts
|

Measureing the Performance of Experts: An Application to Air Traffic Control

Abstract: The study applied the Cochran-Weiss-Shanteau (CWS) index, a behavioral-based measure of expertise that integrates discrimination and consistency. Larger CWS scores are indicative of better evaluation, i.e., greater discrimination and consistency. CWS was used to assess the performance of controllers operating in high-fidelity simulations of air traffic control (ATC). Large CWS scores were associated with superior performance, e.g., fewer separation errors. The CWS indices were also sensitive to changes in task… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

0
5
0

Year Published

2008
2008
2023
2023

Publication Types

Select...
4
1

Relationship

0
5

Authors

Journals

citations
Cited by 5 publications
(5 citation statements)
references
References 4 publications
0
5
0
Order By: Relevance
“…The CWS has successfully been used to discriminate between expert and novice doctors, auditors, livestock judges, personnel selectors (Shanteau, Weiss, Weiss & Shanteau, 2003), and air traffic controllers Thomas, Willem, Shanteau, Raacke, & Friel, 2001, 2002. For example, created air traffic control scenarios whereby the complexity (number of aircraft in the sector) of the scenarios was manipulated.…”
mentioning
confidence: 99%
“…The CWS has successfully been used to discriminate between expert and novice doctors, auditors, livestock judges, personnel selectors (Shanteau, Weiss, Weiss & Shanteau, 2003), and air traffic controllers Thomas, Willem, Shanteau, Raacke, & Friel, 2001, 2002. For example, created air traffic control scenarios whereby the complexity (number of aircraft in the sector) of the scenarios was manipulated.…”
mentioning
confidence: 99%
“…In a study unrelated to healthcare, the performance of air traffic controllers managing their airspace was assessed. Researchers identified that a larger CWS index score was associated with better air traffic control performance and outcomes (Thomas et al., 2001). Whilst different professions and markedly different contexts for making judgements, greater discrimination between clinical cues and better internal consistency with prescribing decisions may be important factors for generating better patient outcomes.…”
Section: Discussionmentioning
confidence: 99%
“…The CWS has also been applied to a longitudinal study tracking the acquisition of competence in air traffic control (Thomas et al 2001). The CWS scores in this study were found to reflect gradual performance improvements as operators gained experience.…”
Section: Application Of the Cwsmentioning
confidence: 91%