Maturity Models of Healthcare Information Systems and Technologies: a Literature Review

Carvalho, João Vidal; Rocha, Álvaro; Abreu, António

doi:10.1007/s10916-016-0486-5

Cited by 120 publications

(77 citation statements)

References 19 publications

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“…For example, Wendler [2] identified 231 articles and provides an overview of the MMs domains, research design, development, and validation. Carvalho et al [46] identified 14 MMs for information systems and technologies (IST) management in healthcare. Tarhan et al [47] (2016) sought an overall understanding of the existence, characteristics, and use of MMs in business process management; in a sample of 61 studies, they identify 20 business process MMs.…”

Section: Phase 1-problem Formulation and Question Identificationmentioning

confidence: 99%

“…The MM scope can be generic (i.e., apply to all organizational processes) or more specific (i.e., apply to a specific process). Carvalho et al [46] use the MMs scope analysis. In the context of healthcare information systems to identify: (i) generic or comprehensive models (i.e., models representing the hospital information system); and (ii) highly specialized models targeting specific process (i.e., electronic medical record process).…”

Section: Phase 1-problem Formulation and Question Identificationmentioning

confidence: 99%

“…Moreover, the PRISMA guide ("Transparent reporting of systematic reviews and meta-analyses") does not establish a minimum number of papers to validate an SLR. Although it is true that the number of studies in an SLR is usually higher, there are examples of SLR in sustainability and MM topics with a reduced number of articles; for example, Wiese et al [59] with 13 studies in corporate social responsibility or Carvalho et al [46] with 14 articles identifying MMs for the management of IST in healthcare.…”

Section: Phase 3-evaluation Of Researchmentioning

confidence: 99%

See 2 more Smart Citations

Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

et al. 2017

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Abstract:A systematic literature review of supply chain maturity models with sustainability concerns is presented. The objective is to give insights into methodological issues related to maturity models, namely the research objectives; the research methods used to develop, validate and test them; the scope; and the main characteristics associated with their design. The literature review was performed based on journal articles and conference papers from 2000 to 2015 using the SCOPUS, Emerald Insight, EBSCO and Web of Science databases. Most of the analysed papers have as main objective the development of maturity models and their validation. The case study is the methodology that is most widely used by researchers to develop and validate maturity models. From the sustainability perspective, the scope of the analysed maturity models is the Triple Bottom Line (TBL) and environmental dimension, focusing on a specific process (eco-design and new product development) and without a broad SC perspective. The dominant characteristics associated with the design of the maturity models are the maturity grids and a continuous representation. In addition, results do not allow identifying a trend for a specific number of maturity levels. The comprehensive review, analysis, and synthesis of the maturity model literature represent an important contribution to the organization of this research area, making possible to clarify some confusion that exists about concepts, approaches and components of maturity models in sustainability. Various aspects associated with the maturity models (i.e., research objectives, research methods, scope and characteristics of the design of models) are explored to contribute to the evolution and significance of this multidimensional area.

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Section: Phase 1-problem Formulation and Question Identificationmentioning

confidence: 99%

Section: Phase 1-problem Formulation and Question Identificationmentioning

confidence: 99%

Section: Phase 3-evaluation Of Researchmentioning

confidence: 99%

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Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

et al. 2017

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“…[ Sources 4,11,17,31,37,68,80,88] [ Sources 37,71,74,80,85] [ Sources 2,3,17,19,20,36,37,56,59,80] [ Sources 4,12,15,24,26,32,35,37,39,41,42,46,49,54,55,57,61,63,64,71,74,75,76,77,78,79,80,83,86 Figure 7. Sources with respect to the applicability scope/scale of the MMs.…”

Section: Rq 22mentioning

confidence: 99%

Maturity assessment and maturity models in health care: A multivocal literature review

et al. 2020

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Background The maturity of practices and infrastructure in the health care domain directly impacts the quality and efficiency of health care services. Therefore, various health care administrations (e.g. from hospital management to the nationwide health authority) need to assess and improve their operational maturity. Objective This study aimed to review and classify studies that propose/use maturity assessment or maturity models (MMs) as a vehicle to achieve operational excellence in the health care domain. Method To achieve this objective, we performed a multivocal literature review (MLR) – a form of systematic review that includes data from the grey literature (e.g. white papers and online documents) in addition to formal, peer-reviewed literature. Results Based on 101 sources, 80 from peer-reviewed literature and 21 from the grey literature, we identified 68 different MMs on, for example, telemedicine, care pathways and digital imaging. We reviewed them with respect to various aspects, including types of research and contribution, list of MMs proposed/used with their subject areas, elements of maturity/capability and application scope or scale. In the synthesis of empirical benefits of using MMs, two were found to be significant: (a) identifying issues and providing guidance for improvement in health care contexts, and (b) improving efficiency, effectiveness, performance and productivity. Conclusion This MLR provides an overview of the landscape and serves as an index to the vast body of knowledge in this area. Our review creates an opportunity to cope with the challenges in obtaining an overview of the state-of-the-art and practice, choosing the most suitable models or developing new models with further specialties.

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“…The designed maturity models vary based on their scope, which determines the degree of the model's application within its domain. The maturity models range from generic ones, which are applied to most organisational processes, to specialised models that are employed to assess a specific process within the firm [49].…”

Section: Maturity Frameworkmentioning

confidence: 99%

Integrated Supply Network Maturity Model: Water Scarcity Perspective

2018

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Today's supply chains (SCs) are more than ever prone to disruptions caused by natural and man-made events with water scarcity identified as one of the highest impact events among these. Leading businesses, understanding that natural resource scarcity (NRS) has become a critical supply chain risk factor, extensively incorporate sustainable water management programmes into their corporate social responsibility and environmental management agenda. The question of how industries can efficiently evaluate the progress of these water scarcity mitigation practices, however, remains open. In order to address this question, the present study proposes a conceptual maturity model. The model is rooted in strategies for water scarcity mitigation using a framework developed by Yatskovskaya and Srai and develops an extensive literature review of recent publications on maturity frameworks in the fields of sustainability and operations management. In order to test the proposed proposed, model an exploratory case study with a leading pharmaceutical company was conducted. The proposed maturity model presents an evaluation tool that allows systematic assessment and visualisation of organisational routines and practices relevant to sustainable manufacturing in the context of water scarcity. This model was designed to help illustrate mitigation capabilities evolution over time, where future state desired capabilities were considered through alternative supply network (SN) configurations, network structure, process flow, product architecture, and supply partnerships.

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Maturity Models of Healthcare Information Systems and Technologies: a Literature Review

Cited by 120 publications

References 19 publications

Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

Maturity assessment and maturity models in health care: A multivocal literature review

Integrated Supply Network Maturity Model: Water Scarcity Perspective

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