Mapping human-oriented information to software agents for online systems usage

Murano, Pietro

doi:10.1049/cp:20010464

“…Full details for repeatability can be found in Murano (2001aMurano ( ), (2001bMurano ( ), (2002aMurano ( ), (2002bMurano ( ), (2003. However for each of the three experiments within users' designs were used.…”

Section: Summary Of Experimentsmentioning

confidence: 99%

Why Anthropomorphic User Interface Feedback Can Be Effective and Preferred by Users

Murano

¹

Enterprise Information Systems VII

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Abstract:This paper addresses and resolves an interesting question concerning the reason for anthropomorphic user interface feedback being more effective (in two of three contexts) and preferred by users compared to an equivalent non-anthropomorphic feedback. Firstly the paper will summarise the author's three internationally published experiments and results. These will show statistically significant results indicating that in two of the three contexts anthropomorphic user interface feedback is more effective and preferred by users. Secondly some of the famous work by Reeves and Nass will be introduced. This basically shows that humans behave in a social manner towards computers through a user interface. Thirdly the reasons for the obtained results by the author are inextricably linked to the work of Reeves and Nass. It can be seen that the performance results and preferences are due to the subconscious social behaviour of humans towards computers through a user interface. The conclusions reported in this paper are of significance to user interface designers as they allow one to design interfaces which match more closely our human characteristics. These in turn would enhance the profits of a software house.

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“…The second experiment by Murano (2001aMurano ( ), (2001bMurano ( ), (2002b was in the context of software for online systems usage. This was specifically concerned with the using of UNIX commands.…”

Section: Experiments Twomentioning

confidence: 99%

“…Experiments (summarised below and detailed in Murano (2001aMurano ( ), (2001bMurano ( ), (2002aMurano ( ), (2002b, (2003)) have been conducted where it has been shown with statistical significance that in certain contexts anthropomorphic user interface feedback is more effective and preferred by users. However these experiments concentrated on 'what' type of feedback was better (i.e.…”

Section: Introductionmentioning

confidence: 99%

Why Anthropomorphic User Interface Feedback Can Be Effective and Preferred by Users

2005

Proceedings of the Seventh International Conference on Enterprise Information Systems

0

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Abstract:This paper addresses and resolves an interesting question concerning the reason for anthropomorphic user interface feedback being more effective (in two of three contexts) and preferred by users compared to an equivalent non-anthropomorphic feedback. Firstly the paper will summarise the author's three internationally published experiments and results. These will show statistically significant results indicating that in two of the three contexts anthropomorphic user interface feedback is more effective and preferred by users. Secondly some of the famous work by Reeves and Nass will be introduced. This basically shows that humans behave in a social manner towards computers through a user interface. Thirdly the reasons for the obtained results by the author are inextricably linked to the work of Reeves and Nass. It can be seen that the performance results and preferences are due to the subconscious social behaviour of humans towards computers through a user interface. The conclusions reported in this paper are of significance to user interface designers as they allow one to design interfaces which match more closely our human characteristics. These in turn would enhance the profits of a software house.

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“…Therefore this research is helping to resolve this 'open' issue and this experiment is part of wider research being undertaken ( [7], [8], [9], [10]) in this area. In [7], [8] and [10] it has been suggested that in the contexts of software for in-depth understanding and on-line systems usage, an anthropomorphic feedback is more effective and preferred by users.…”

Section: Introductionmentioning

confidence: 99%

“…In [7], [8] and [10] it has been suggested that in the contexts of software for in-depth understanding and on-line systems usage, an anthropomorphic feedback is more effective and preferred by users. These conclusions are based on statistically significant results.…”

Section: Introductionmentioning

confidence: 99%

Anthropomorphic Vs non-anthropomorphic software interface feedback for online factual delivery

Murano

¹

Proceedings on Seventh International Conference on Information Visualization, 2003. IV 2003.

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Mapping human-oriented information to software agents for online systems usage

Cited by 7 publications

References 8 publications

Why Anthropomorphic User Interface Feedback Can Be Effective and Preferred by Users

Why Anthropomorphic User Interface Feedback Can Be Effective and Preferred by Users

Why Anthropomorphic User Interface Feedback Can Be Effective and Preferred by Users

Anthropomorphic Vs non-anthropomorphic software interface feedback for online factual delivery

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