2003
DOI: 10.1016/s0925-5273(02)00263-3
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Manufacturing flexibility and business strategy: An empirical study of small and medium sized firms

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Cited by 143 publications
(109 citation statements)
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References 29 publications
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“…Until the late 1980s, the majority of buyer-seller relationships have been conducted in an arms-length manner, and typically adversarial in the sense that both, customer and supplier, tried to achieve a profitable deal at their opponents expense [24]. Importantly, this has changed over the last ten years to one where the customer-supplier relationship is actively managed.…”
Section: E-procurement Marketplacementioning
confidence: 99%
See 1 more Smart Citation
“…Until the late 1980s, the majority of buyer-seller relationships have been conducted in an arms-length manner, and typically adversarial in the sense that both, customer and supplier, tried to achieve a profitable deal at their opponents expense [24]. Importantly, this has changed over the last ten years to one where the customer-supplier relationship is actively managed.…”
Section: E-procurement Marketplacementioning
confidence: 99%
“…This represents a decrease from 1500 electronic marketplaces in 2000 [91]. A number of reasons have been highlighted: Marketplace trust can lead to greater perceived risk and privacy concerns [24] or performance in sales, customer satisfaction and relationship development [24], [99] and efficiency and effectiveness [11]. Those EPMs that remain offer a more viable and sustainable business model for organizations to consider [70].…”
mentioning
confidence: 99%
“…The number of application skills of generalist staff [44] The capacity to improve existing products [45] Operation flexibility…”
Section: Scopementioning
confidence: 99%
“…Zhang et al [41] Physical distribution flexibility and demand management flexibility have significant, positive, and direct impacts on the customer satisfaction. Jack and Powers [17] Volume flexible capability had a direct effect (positive and significant) on customer-related performance Chang et al [7]  Autonomy, innovativeness, risk-taking and proactiveness have significant positive effects on new product flexibility. Verdu´-Jover et al [39]  A good fit in the level of managerial flexibility and a high degree of financial flexibility are related to better organizational performance.…”
Section: Organizational Objectivesmentioning
confidence: 99%