Managing the Risks of Offshore it Development Projects

Kliem, Ralph L.

doi:10.1201/1079/44633.32.4.20041001/83712.2

Cited by 46 publications

(60 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…During the last 30 years, firms in the textile, automobile and steel industries amongst others have outsourced work to foreign countries. OffOut can be seen as one more aspect within this globalisation and delocalisation process (Kliem, 2004). …”

Section: Take In Table Imentioning

confidence: 99%

Information systems offshore outsourcing

González

Gascó²,

Llopis³

2006

Industrial Management &Amp; Data Systems

View full text Add to dashboard Cite

The authors would like to thank the editor and the anonymous reviewers for their suggestions. 1 INFORMATION SYSTEMS OFFSHORE OUTSOURCING: A DESCRIPTIVE ANALYSIS ABSTRACTPurpose The present paper has as its aim to deepen in the study of Information Systems Offshore Outsourcing, proposing three essential steps to make this decision: weighing up the advantages and risks of Offshore Outsourcing; analysing the taxonomy of this phenomenon; and determining its current geography.Design/Methodology/Approach With that objective in mind, it was decided to base the research work on the literature about this topic and the review of reports and statistics coming from different sources (consultants, the press, public institutions, etc.).Findings Offshore Outsourcing has grown vertiginously in recent years. Its advantages exceed even those of onshore outsourcing, though it also involves greater risks derived from the (cultural and physical) distance existing between customer and provider. Various types of services and customer-provider relationships hide under the umbrella of Offshore Outsourcing; i.e. it is not a homogeneous phenomenon. The main Offshore Outsourcing customers can be found in the USA and Europe, mainly in the UK but also in other countries such as Germany and France. As for provider firms, most of them are located in Asia −outstandingly in India but also in China and Russia. At present, there are important providers scattered in other continents as well. Originality/ValueThe conclusions suggest that the range of potential Offshore Outsourcing destinations must be widened and that the search for a provider cannot be based exclusively on cost savings; other considerations such as quality, security and proximity of the provider must also be taken into consideration. That is precisely the reason why the study of new countries like Spain as Offshore Outsourcing destinations is proposed.

show abstract

Section: Take In Table Imentioning

confidence: 99%

Information systems offshore outsourcing

González

Gascó²,

Llopis³

2006

Industrial Management &Amp; Data Systems

View full text Add to dashboard Cite

show abstract

“…Applications with these characteristics tend to be sourced more to domestic and offshore outsourcers than to ASPs. Furthermore, offshoring of an application service presents unique management challenges when compared to domestic projects, especially in the areas of change management, communications, and decision making (Kliem, 2004). Therefore we suggest that transaction costs are a contributing factor in deciding the approach to take in outsourcing an application service.…”

Section: Outsourcing and Tcementioning

confidence: 99%

A Conjoint Approach to Understanding IT Application Services Outsourcing

Schwarz¹,

Jayatilaka²,

Hirschheim³

et al. 2009

JAIS

View full text Add to dashboard Cite

The sourcing of application development is becoming increasingly complex. While much prior work has investigated sourcing in a homogeneous marketplace, sourcing choices have increased in complexity, with a myriad of choices ranging from insourcing to domestic outsourcing to engaging Application Service Providers (ASP) to offshoring . In this study, based upon four organizational theories (Transaction Cost, Resource-Based View, Resource-Dependence View, and the Knowledge-Based View of the Firm), we suggest 10 attributes that firms consider when deciding upon outsourcing of applications. We tested the attributes' strength by performing conjoint analysis on data collected from 84 IS executives. We constructed profiles, which are combinations of attributes having different levels. Each executive responded to 18 such distinct profiles and selected corresponding outsourcing choices. Our results found that the three most significant drivers of an IT application service choice were cost, risk, and vendor capability. However, the importance of these drivers varied across the different sourcing options. Based upon this, we offer implications for decision-makers and researchers, along with directions for future research.

show abstract

“…The topic of Risk factors is the second in importance, being studied in seventeen articles (Elango and Chen 2012). These papers revolve around the analysis of risks and propose the following generic risk typology: financial, technical, managerial, behavioral and legal (Kliem 2004). Moreover, some mechanisms for the control and prevention of these risks are suggested (Sakthivel 2007).…”

Section: Research Methodologiesmentioning

confidence: 99%

Information systems offshore outsourcing: managerial conclusions from academic research

2013

View full text Add to dashboard Cite

In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as research methodologies, level of analysis in the studies, data perspective, economic theories used or location of vendors and clients of these services; and it additionally identifies the most frequent topics in this field as well as the most prolific authors and countries. Although other reviews about the research in this area have been published, the present paper achieves a greater level of detail than previous works. The review of the literature in the area could have interesting implications not only for academics but also for business practice.

show abstract

Managing the Risks of Offshore it Development Projects

Cited by 46 publications

References 0 publications

Information systems offshore outsourcing

Information systems offshore outsourcing

A Conjoint Approach to Understanding IT Application Services Outsourcing

Information systems offshore outsourcing: managerial conclusions from academic research

Contact Info

Product

Resources

About