Managing the needs of end‐users in the design and delivery of construction projects

Pemsel, Sofia; Widén, Kristian; Hansson, Bengt

doi:10.1108/02632771011011378

Cited by 48 publications

(39 citation statements)

References 137 publications

(207 reference statements)

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“…PBC projects in Uganda urge end-users, such as school administrators and health care facility managers, to actively participate in the supervision of construction works. Their expectations, roles and activities need to be sufficiently managed and where possible, their involvement should originate at design brief formulation (Pemsel et al, 2010;Lindahl and Ryd, 2007). The organisational structures should also have a well-developed feedback mechanism that aids decision-making and influences positive change and future decisions (Forrester, 1994).…”

mentioning

confidence: 99%

Impact of construction-related rework on selected Ugandan public projects

Kakitahi

Alinaitwe

Landin³

et al. 2016

JEDT

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Purpose -The purpose of this paper was to assess the magnitude of the impact of construction-related rework on selected project budgets and schedule in public building construction in Uganda. The magnitude of construction-related rework was the mean determined over construction contracts under a selected project and expressed as a percentage of the construction contract sum. Design/methodology/approach -A single case multi-unit study approach was adopted. A case study protocol was prepared that included a checklist, observation schedules and an interview guide. The three instruments were used to collect data from building contractors and end-users (the teaching staff and medical assistants). Representatives of the client entity and the end-users provided sufficient project documentation and related supplementary information for the study. Findings -Construction-related rework was predominantly attributable to design information omissions, unacceptable workmanship and inadequate supervision of the contractor. Lightning conductor, electrical and roofing installations were the building elements that had the highest frequency of rework. It was further determined that the mean percentage of rework related impact on project budget and schedule was approximately 4.53 and 8.42 per cent, respectively. Originality/value -The findings inform policy makers about likely areas that contribute to significant wastage and value loss in quality management of public sector projects. The research advocates for improved data collection protocols, integration of adequate design management and a whole life value philosophy during the public building construction process.

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mentioning

confidence: 99%

Impact of construction-related rework on selected Ugandan public projects

Kakitahi

Alinaitwe

Landin³

et al. 2016

JEDT

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“…The importance of users' participation in construction and remodelling of office spaces is broadly supported in the facility management and corporate real estate literatures (e.g. Barret and Baldry, 2009;Pemsel et al, 2010;Sezgin, 2004;Vischer, 2008). In line with this literature we develop the following proposition:…”

Section: Balancing the Need For Users' Participation And External Desmentioning

confidence: 73%

Creative workspaces – a fad or making real impact?

Paoli

Ropo

2017

JCRE

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Purpose The purpose of this paper is to explore the current trend of designing workspaces to foster creativity. The paper brings forth themes that seem to be connected with the so-called ‘creative workspaces’. The paper discusses how the findings relate to recent theory and research. Finally, the paper develops propositions to further elaborate the issue. Design/methodology/approach The paper adopts an inductive and social constructionist approach. In all, 40 internet pictures of workspaces claimed to be creative among a broad range of industries and companies which were analyzed through an aesthetic lens and compared to what theory and research about organizational creativity and space inform us. Findings The designs of ‘creative workspaces’ follow a rather standardized and deterministic assumption of what kind of spaces are considered to produce creativity: open offices, happy, playful communities of close-knit teams and spatial arrangements that resemble home, symbols and memories, sports, technology and nature. This view of creativity and workspaces remains a management fad unless a more balanced approach to the issue is assumed. Research limitations/implications The sample is not to be representative and the findings generalizable as such, but to bring forth the phenomenon. This exploratory and inductive approach calls for a systematic study to prove the propositions in a more controlled research setting and with a bigger sample. Practical implications The paper makes a few suggestions of what companies should pay attention to when building workspaces to improve organizational creativity – and to overcome the fad. Social implications The proposed end-user perspective may ultimately save costs, if people can voice their needs on the space arrangements from the beginning and throughout the building process, not only after the spaces are fully complete, as is typically the case. Originality/value The paper provides a critical view on the trend of building work spaces to purposefully enhance organizational creativity. It brings forth themes that are connected to creativity and workspace designs and suggests that more nuances are involved in the issue.

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“…One wish was that the design should be based on an interdisciplinary approach that includes end-users, which is confirmed in work by Pemsel et al [35].…”

Section: Expert Inquirymentioning

confidence: 89%

Productivity and Efficiency in the Development of the Swedish Construction Sector

Landin¹,

Öberg

2014

AJIBM

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The measurement of productivity and efficiency of activities in the Swedish construction sector is examined. Understanding past and present levels of productivity is necessary to steer emerging and future developments aimed at increasing efficiency of construction. The absence of purposeful measurement methods and tools for determining current and targeted levels of productivity creates confusion for clients, designers, constructors and end-users, who are unable to make confident forecasts of costs and revenues or benefits over project life cycles. The findings of an investigation using panels of expert practitioners guided by senior researchers revealed shortcomings in the understanding of factors of driving productivity as well as uncertainty over where improvements might be achieved. The significance of the findings is that methods and tools must be calibrated to current and emerging construction practices and their technical bases rather than continuing with measurements that were conceived for earlier processes and products. The paper concludes with an outline of further research aimed at improving self-learning in regard to both process and product as part of a broad response to raising efficiency through innovation.

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Managing the needs of end‐users in the design and delivery of construction projects

Cited by 48 publications

References 137 publications

Impact of construction-related rework on selected Ugandan public projects

Impact of construction-related rework on selected Ugandan public projects

Creative workspaces – a fad or making real impact?

Productivity and Efficiency in the Development of the Swedish Construction Sector

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