Managing Safety Data: the TOKAI Experience for the Air Navigation Service Providers

Patriarca, Riccardo; Cioponea, R.; Gravio, Giulio Di; Licu, Antonio

doi:10.1016/j.trpro.2018.12.032

Cited by 7 publications

(4 citation statements)

References 3 publications

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“…Based on the literature review, both traffic volume and ATCOs’ fatigue levels have impacts on ATCOs’ safety performance leading to occurrences. The specific definition of occurrence is any safety‐related event that could endanger an aircraft, its occupants, or any other person and includes in particular an accident or serious incident (Patriarca, Cioponea, Di Gravio, & Licu, 2018). There is a need to investigate the relationship between traffic volume, occurrences, and fatigue to develop effective FRMS in air traffic management.…”

Section: Literature Reviewmentioning

confidence: 99%

The Analysis of Occurrences Associated with Air Traffic Volume and Air Traffic Controllers’ Alertness for Fatigue Risk Management

Kearney²,

Zhang

et al. 2020

Risk Analysis

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Fatigue is an inevitable hazard in the provision of air traffic services and it has the potential to degrade human performance leading to occurrences. The International Civil Aviation Organization (ICAO) requires air navigation services which providers establish fatigue risk management systems (FRMS) based on scientific principles for the purpose of managing fatigue. To develop effective FRMSs, it is important to investigate the relationship between traffic volume, air traffic management occurrences, and fatigue. Fifty‐seven qualified ATCOs from a European Air Navigation Services provider participated in this research by providing data indicating their alertness levels over the course of a 24‐hour period. ATCOs’ fatigue data were compared against the total of 153 occurrences and 962,328 air traffic volumes from the Eurocontrol TOKAI incident database in 2019. The result demonstrated that ATCO fatigue levels are not the main contributory factor associated with air traffic management occurrences, although fatigue did impact ATCOs’ performance. High traffic volume increases ATCO cognitive task load that can surpass available attention resources leading to occurrences. Furthermore, human resilience drives ATCOs to maintain operational safety though they suffer from circadian fatigue. Consequently, FRMS appropriately implemented can be used to mitigate the effects of fatigue. First‐line countermeasure strategies should focus on enough rest breaks and roster schedule optimization; secondary strategies should focus on monitoring ATCOs’ task loads that may induce fatigue. It is vital to consider traffic volume and ATCOs’ alertness levels when implementing effective fatigue risk management protocols.

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Section: Literature Reviewmentioning

confidence: 99%

The Analysis of Occurrences Associated with Air Traffic Volume and Air Traffic Controllers’ Alertness for Fatigue Risk Management

Kearney²,

Zhang

et al. 2020

Risk Analysis

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“…BA applications are widespread. Benefits for socio-technical system management have been documented in aviation, in line with the International Civil Aviation Organization (ICAO) push for standardization [31]. This also applies within industrial safety management for making fact-based decisions [32].…”

Section: Business Analyticsmentioning

confidence: 88%

Business Intelligence for IT Governance of a Technology Company

Biagi

Patriarca

Gravio

2021

Data

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Managers are required to make fast, reliable, and fact-based decisions to encompass the dynamicity of modern business environments. Data visualization and reporting are thus crucial activities to ensure a systematic organizational intelligence especially for technological companies operating in a fast-moving context. As such, this paper presents case-study research for the definition of a business intelligence model and related Key Performance Indicators (KPIs) to support risk-related decision making. The study firstly comprises a literature review on approaches for governance management, which confirm a disconnection between theory and practice. It then progresses to mapping the main business areas and suggesting exemplary KPIs to fill this gap. Finally, it documents the design and usage of a BI dashboard, as emerged via a validation with four managers. This early application shows the advantages of BI for both business operators and governance managers.

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“…These analyses rely on Business Intelligence (BI), intended as a set of techniques, technologies, systems, practices, methodologies, and applications that transform raw data into meaningful and useful information. BI was adopted in several domains, with recent research developments in aviation safety LFI at European level [41,42]. Similarly, BI becomes relevant for modern supply chains, since it supports a deeper understanding of organization' business values [43].…”

Section: Business Intelligence Frameworkmentioning

confidence: 99%

Learning from Incidents: A Supply Chain Management Perspective in Military Environments

2020

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Supply chain management (SCM) represents a crucial role in the military sector to ensure operation sustainability. Starting from the NATO handbook for military organizational learning, this paper aims at investigating the link between technical inconveniences and sustainable supply chain operations. Taking advantage of the learning from incidents (LFI) models traditionally used in the risk and safety management area, this paper proposes an information management system to support organizational learning from technical inconveniences in a military supply chain. The approach is discussed with reference to the Italian context, in line with international and national standards for technical inconvenience reporting. The results of the paper show the benefits of adopting a systematic LFI system for technical inconveniences, providing related exemplar business intelligence dashboards. Further implications for the generalization of the proposed information management system are presented to foster a healthy and effective reporting environment in military scenarios.

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Managing Safety Data: the TOKAI Experience for the Air Navigation Service Providers

Cited by 7 publications

References 3 publications

The Analysis of Occurrences Associated with Air Traffic Volume and Air Traffic Controllers’ Alertness for Fatigue Risk Management

The Analysis of Occurrences Associated with Air Traffic Volume and Air Traffic Controllers’ Alertness for Fatigue Risk Management

Business Intelligence for IT Governance of a Technology Company

Learning from Incidents: A Supply Chain Management Perspective in Military Environments

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