Abstract:This study analyzes real experiences of culture management to better understand how ethics permeates organizations
.
In addition to reviewing the literature, we used an action-research methodology and conducted semistructured interviews in Spain and in the U.S. to approach the complexity and challenges of fostering a culture in which ethical considerations are a regular part of business discussions and decision making. The consistency of findings suggests patterns of organizational condi… Show more
“…Given the increasing complexity of business ethics in organisations and frequent unethical employee practices, effectively reducing unethical employee behaviour has become an important issue for management (Dimitriou and Ducette, 2018;Martínez et al, 2021). In 2017, many well-known five-star hotels, such as Kempinski, Shangri-La and Sheraton, experienced sanitary incidents; in 2019, 25 employees of the OYO Hotel at China subsidiary were fired for "unethical behaviour. "…”
In recent years, hotels have occasionally engaged in unethical behaviour. This has become an urgent problem that requires a solution. Based on social exchange theory, this study constructs a theoretical model of the relationship between hospitality’s ethical values and unethical behaviour. According to 543 questionnaires, the findings indicate that hospitality’s ethical values negatively affect the unethical behaviour of employees. Work values played a part in the intermediary role between the two, and perceived organisational support significantly positively moderated the relationship between hospitality’s ethical values and unethical behaviour. By exploring the logical relationship between hotels’ and employees’ morality, this study expands the research content and theoretical framework of unethical employee behaviour and helps to bridge the work values of hotels and individuals. Furthermore, it helps to build a good hotel ethical value system, which can effectively reduce and suppress the emergence of unethical employee behaviour.
“…Given the increasing complexity of business ethics in organisations and frequent unethical employee practices, effectively reducing unethical employee behaviour has become an important issue for management (Dimitriou and Ducette, 2018;Martínez et al, 2021). In 2017, many well-known five-star hotels, such as Kempinski, Shangri-La and Sheraton, experienced sanitary incidents; in 2019, 25 employees of the OYO Hotel at China subsidiary were fired for "unethical behaviour. "…”
In recent years, hotels have occasionally engaged in unethical behaviour. This has become an urgent problem that requires a solution. Based on social exchange theory, this study constructs a theoretical model of the relationship between hospitality’s ethical values and unethical behaviour. According to 543 questionnaires, the findings indicate that hospitality’s ethical values negatively affect the unethical behaviour of employees. Work values played a part in the intermediary role between the two, and perceived organisational support significantly positively moderated the relationship between hospitality’s ethical values and unethical behaviour. By exploring the logical relationship between hotels’ and employees’ morality, this study expands the research content and theoretical framework of unethical employee behaviour and helps to bridge the work values of hotels and individuals. Furthermore, it helps to build a good hotel ethical value system, which can effectively reduce and suppress the emergence of unethical employee behaviour.
“…The topic of organizational ethics and its formalization was introduced to the Slovak business sector by multinational companies which incorporated them a long time ago and dismissed this practice to countries with interrupted continuity of private business and its managerial practice by state arrangements before 1989 (Kozáková 2020). One of the main reasons is that large companies in both the U.S. and the EU have had to address issues of ethics and corporate culture due to the Federal Sentencing Guidelines (U.S.) and the EU's General Data Protection Regulation (Martínez et al 2020). Moreover, in the system of capitalism which is pervasive among industrially advanced countries (because it satisfies the economic mission most efficiently and effectively), business ethics plays the essential role, because it makes the practice of capitalism more ethical.…”
Even though formalization of ethical principles is a must in today’s business, research and evidence in the Slovak conditions remain scarce. Yet, creating an ethical business climate and especially the formalization of ethics through codes of ethics incorporated in corporate standards is a particularly interesting phenomenon in the conditions of transit economies due to the significant role of multinationals in this process. Therefore, the purpose of this study was to examine main factors influencing the extent of ethical codes in 225 subsidiaries of multinational companies operating in Slovakia. The conducted questionnaire study containing items focused on area and extent of ethical code, number of employees, economic performance, regional and industrial scope, ownership structure, and nationality of executive director was used as a tool for data collection. Factor analysis was processed to identify the interdependencies between observed variables and to find the latent variables. Further, the Kruskal–Wallis test was applied to identify the differences among the variables along with the Bonferroni correction test, which specified the items between which the significant difference occurred. The following findings emerged. First, companies with lower extent of ethical code use general phrases. When they want to specialize on any ethics problems, extent must be wider. Second, companies with a lower number of employees do not need extensive ethical code due to clear rules with which they are familiar in a direct way by owners. In multinational companies, the communication of ethical rules is realized via ethical codes with specific purposes because the direct way is impossible. Third, companies with foreign ownership used different managerial approaches, and therefore ethical codes differ in extent and content.
“…55 Numerous recent studies 57 have highlighted the linkage of ethical leadership and behavior with the level of trust displayed towards leaders. In today's climate of polarization and division, 58 trust has been suggested to be linked to competence. 59 Contemporary organizations face a series of challenges due to external events causing disruption or demanding change, e.g., economical and job instability, disrupted working environments and remote working, technological developments and environmental concerns impacting the economy.…”
Section: Ethical Leadershipmentioning
confidence: 99%
“…3 (2015): 948-965. 58 Stefanie Gustafsson, et al, "Preserving Organizational Trust during Disruption," Organization Studies 42, no. 9 (2020): 1420.…”
In the highly competitive global market, characterized by rapid political, economic, environmental and technological changes, there has been an increased interest in the role of ethics for shaping corporate actions and highlighting the essential tasks and measures to fulfill two generic missions: support enterprises to make distinctive, lasting and substantial improvements in their performance and build a great firm that attracts, develops, excites and retains exceptional people. This paper addresses the issues arising from opposing forces, namely on the one hand the extremely challenging external environment and on the other hand the increasing demand for responsible business behaviour and ethical decision-making focused on the shared and sustained value creation to serve the interests of all stakeholders, society and the environment. Primary objective is to provide coherent and compact definitions for the key values dealing with professionalism, equality and sustainability that should be clearly defined, thus providing the key drivers for creating a working environment that inspires and motivates employees on one hand; and promote each enterprise socioeconomic footprint in the regional and global business ecosystem. When handling the concepts of responsibility, ethical codes, integrity or trust, philosophy provides an invaluable framework and a foundational basis on which to create and maintain sustainable structures and processes for the business of the new era.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.