<b>Ergonomic adjustments on a website from the usability of functions: Can deficits impair functionalities?

Abstract

Current study assesses whether deficits and usability of ergonomics impair the functionality of a university website. The concepts of functionality, usability and ergonomics were foregrounded by contextualizing them within a university profile. Later, a satisfaction survey was proposed to users to measure the satisfaction in the use of the website and to map the problems in usability. In addition, an ergonomic inspection was performed on the site by applying Bastien and Scapin´s ergonomic criteria. After analyzing results by descriptive statistics and content analysis, the ergonomic and usability problems were detected, or rather, feedback deficits, minimum action (navigation), flexibility and experience impaired the excellence of website´s functionality, causing dissatisfaction or abandonment of the website by the users. After the analysis of the results, ergonomic adjustments were suggested for the website. They may be a help in new website projects or adjust products in which usability has not been incorporated to the development process.

The Relationship Between the Usability of Research Centers System and Mental Workload Caused by Its Interaction With Users of Shiraz University of Medical Sciences

“…It seems that modifying and redesigning the system based on ergonomic principles, can be useful in improving the employee's performance. A review of related literatures, suggested that ergonomic principles in the designing of websites, such as information grouping based on format, feedback, readability, conclusion, minimum activity, flexibility and the user's experience, play an important role in the usability of websites (15). The results of a study by Agharezaei and his colleagues, showed that the laboratory information system used in some hospitals of the country, has many usability problems and if it is not solved, it will lead to performance deficiency, error increase, and user confusion (16).…”

Assessing quality of online learning platforms for in-service teachers’ professional development: The development and application of an instrument

“…Regarding evaluating the platform's technical quality, most studies evaluated the two general aspects of the functional effectiveness and technical aesthetics of online platforms or websites and then proposed enhancement in operation technology and interface design. Reportedly, improving online platforms helps to increase user satisfaction and user application continuity (Ng, 2014;Laperuta et al, 2017;Liu et al, 2017;Manzoor et al, 2018;Mousavilou and Oskouei, 2018). Santos et al (2016Santos et al ( , 2019 followed the five principles, namely, multimedia quality, content, navigation, access speed, and interaction in graphic design, to measure user satisfaction in online learning websites.…”