2021
DOI: 10.1007/978-3-030-86790-4_10
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Local Retail Under Fire: Local Shopping Platforms Revisited Pre and During the Corona Crisis

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Cited by 4 publications
(5 citation statements)
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“…Also, it can utilize information on the physical surroundings of mobile users, e.g., shops and restaurants (Molitor et al, 2016). By definition, conceptual characteristics of LBS include spatial proximity-meaning that a service is only feasible if a customer is positioned relatively close to a service location (Bärsch et al, 2019)-and locatability-referring to the ability of a device to determine its current geographic position (Junglas et al, 2008). Further, LBS requires service customers to stay in physical proximity (Mathew et al, 2004;Molitor et al, 2016) and data provision in (near) real-time (Pei Chin & Siau, 2012).…”
Section: Literature On Location-based Servicementioning
confidence: 99%
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“…Also, it can utilize information on the physical surroundings of mobile users, e.g., shops and restaurants (Molitor et al, 2016). By definition, conceptual characteristics of LBS include spatial proximity-meaning that a service is only feasible if a customer is positioned relatively close to a service location (Bärsch et al, 2019)-and locatability-referring to the ability of a device to determine its current geographic position (Junglas et al, 2008). Further, LBS requires service customers to stay in physical proximity (Mathew et al, 2004;Molitor et al, 2016) and data provision in (near) real-time (Pei Chin & Siau, 2012).…”
Section: Literature On Location-based Servicementioning
confidence: 99%
“…This top left cell in both cases characterizes service with a user and an entity that have static locations, but still utilize location information. Although some definitions would still consider this an LBS (Xu et al, 2009), most established definitions and our revised definition do not include such service as it lacks spatial proximity and locatability (Bärsch et al, 2019;Junglas et al, 2008)-the main characteristics that constitute an LBS. While location information is optional in this type of service, they can still enhance the service's value proposition and might help to co-create superior value-in-use.…”
Section: Location-contextualizing Service As a Class Of Servicementioning
confidence: 99%
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“…Hence, it comes as no surprise that, around the globe, different approaches to cope with the crisis have arisen [12], as the resilience of local retailers is limited [13]. One feasible and highly discussed option is local online platforms (LOPs) [14][15][16]. LOPs mainly link local retailers and logistics companies by means of digital platforms, in order to ensure online sales for local retailers and delivery to customers [14].…”
Section: Introductionmentioning
confidence: 99%