2017
DOI: 10.5737/236880762714348
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Living with cancer and other chronic conditions: Patients’ perceptions of their healthcare experience

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Cited by 17 publications
(18 citation statements)
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References 46 publications
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“…But many veterans praised their VA and community providers alike for their dedication to delivering personalized, high‐quality care—and others noted that they preferred the personal attention they received at the VA. This is consistent with literature from outside of VA indicating the importance of patient‐centeredness in health care delivery 37 . In many cases, our veteran respondents’ perceptions appeared to be driven primarily by their experiences with individual clinicians, emphasizing the importance of the therapeutic alliance 38,39 in shaping perceptions of health care institutions.…”
Section: Discussionsupporting
confidence: 86%
“…But many veterans praised their VA and community providers alike for their dedication to delivering personalized, high‐quality care—and others noted that they preferred the personal attention they received at the VA. This is consistent with literature from outside of VA indicating the importance of patient‐centeredness in health care delivery 37 . In many cases, our veteran respondents’ perceptions appeared to be driven primarily by their experiences with individual clinicians, emphasizing the importance of the therapeutic alliance 38,39 in shaping perceptions of health care institutions.…”
Section: Discussionsupporting
confidence: 86%
“…Within the literature, across all health states, personalized care was broadly characterized as representing respectful behaviour toward the patient, providing care in a preferred language, healthcare provider (HCP) awareness about the needs of vulnerable populations and delivery of care that considered both social and medical needs ( 25 , 27 , 31 , 33 , 39 , 45 , 50 , 53 55 , 57 , 62 , 68 , 69 , 74 , 77 , 79 81 , 82 , 85 , 88 , 90 , 94 , 99 , 100 , 102 , 106 109 , 111 , 114 , 116 , 118 , 119 , 122 , 124 , 134 , 135 , 136 , 141 , 142 , 147 , 150 , 154 , 156 , 158 , 163 , 165 , 169 , 172 , 174 , 176 , 179 , 184 , 192 , 193 , 195 204 , 208 , 209 ). Consistent within the reviewed literature, patients and caregivers identified a preference for care that was holistic, individualized and culturally competent ( 19 , 28 , 53 , 69 , 74 …”
Section: Resultsmentioning
confidence: 99%
“…The strength of the relationship between the participant and their Pivot Nurse, as indicated in other literature (Duthie, 2014), could skew the sample towards a subset of survivors who seek out an ongoing therapeutic relationship, making the findings around reassurance-seeking possibly misrepresentative. Additionally, one participant was in remission from both a first primary non-ovarian cancer and a second primary ovarian cancer, but perceived the latter as a recurrence of the former.…”
Section: Strengths and Limitationsmentioning
confidence: 99%