Linking ostracism with employee negligence behavior: a moderated mediation model

Aliza, Komal; Shaheen, Sadia; Malik, Muhammad Jawad; Zulfiqar, Sehar; Batool, Syeda Azra; Ahmad-ur-Rehman, Muhammad; Javed, Ayesha

doi:10.1080/02642069.2021.1933456

Cited by 15 publications

(9 citation statements)

References 103 publications

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“…Frustrated individuals tend to be involved in counterproductive work behavior to release this frustration. The current literature related to emotional exhaustion proposes that it can affect the behavior of a variety of employees such as deviant behavior ( Jiang et al, 2020 ) and negligence behavior ( Aliza et al, 2021 ).…”

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

Suffering doubly: Effect of cyberbullying on interpersonal deviance and dual mediating effects of emotional exhaustion and anger

Syed

Hamid²,

et al. 2022

Front. Psychol.

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Research on employee harassment, in the form of workplace bullying, has increased over the past decade. However, there is little research on the prevalence and impact of cyberbullying, a type of cyber-related violence in the workplace. Thus, it would be interesting to examine the impact of cyberbullying on interpersonal deviance through the serial mediating effect of emotional exhaustion and anger. Drawing from the conservation of the resource theory and the affective event theory, this proposed study clarifies the mediating effects of emotional exhaustion and anger. The time lag approach was used to collect the data from the sample of 385 employees in the telecommunication sector of Pakistan. By employing SPSS and PLS, bootstrapping was performed to conduct the mediation analysis. Findings indicated that workplace cyberbullying increased interpersonal deviance by enhancing emotional exhaustion and anger. The current research contributes to the literature by considering the behavioral outcomes of workplace cyberbullying with the practical implications for human resource practitioners.

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Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

Suffering doubly: Effect of cyberbullying on interpersonal deviance and dual mediating effects of emotional exhaustion and anger

Syed

Hamid²,

et al. 2022

Front. Psychol.

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“…For example, managers can make group members work together and eliminate the problem of ostracism among group members, and in this way, they can create a reliable work environment. A work climate created in this way is also important for the career development of group members (Aliza et al., 2022). Career development is highly important for seasonal employees in order to gain a place in the sector in the future.…”

Section: Discussionmentioning

confidence: 99%

Seasonal employee leadership and turnover intention in the hospitality and tourism industry: Serial mediation model workplace ostracism and work alienation

Aktürk,

Yeşiltaş

2023

Can J Adm Sci

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Based on the Conservation of Resources Theory, this research aims to examine the relationship between seasonal employee leadership (SEL) and turnover intention (TI). The data was obtained by administering a survey to 450 seasonal employees working in 15 five‐star hotels in Antalya. The findings revealed that SEL reduces TI, which is an important problem for the tourism industry. The study results show that SEL was negatively related to workplace ostracism (WO) and work alienation (WA) and TI. Further, the findings show the serial mediating effect of WO and WA between SEL and TI. The study makes useful recommendations to managers to eliminate ostracism, curb the feeling of alienation and decrease TI.

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“…In the last decade, the concept of workplace were found to have a myriad of psychological and work-related impacts on the performance of employees. 4 In spite of the research attention being given to vivid mistreatments, it is only recently that more subtle yet more detrimental interpersonal mistreatments have the gained attention of researchers globally.…”

Section: Introductionmentioning

confidence: 99%

Exploratory Study Work Place Ostracism and Counter Productive Work Behavior among Nurses a. A Qualitative Exploratory Study

Sultana,

Afzal,

Ozigi

2023

PJMHS

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Background: Human capital is the vital resource of any organization. The perceived inclusion of employees within the organization leads to positive employee outcomes such as psychological health, job satisfaction, commitment, and productivity. Whereas, on the other hand employee’s exclusion or ignorance at workplace, gives rise to negative employee outcomes in the form of counter productive work behavior. In the last decade, the concept of workplace mistreatment became the center of attention in health care research in general and specifically in Pakistan. Objectives: The aims and objective of current study was to explore the perception of nurses regarding workplace ostracism and counterproductive work behaviors at tertiary health care sector. Study Design: A qualitative descriptive design was used for this study. Methodology: A qualitative approach was adopted, and 12 semi-structured interviews from the staff nurses from tertiary health care hospital were conducted. The transcribed interviews were coded, and an inductive thematic analysis was used to generate themes and sub-themes. Place and Duration: Present study was conducted in Allied Hospital, Faisalabad from March 2022 to June 2022. Results: The study findings depicted six behaviors, i.e. biased treatment, exclusion from formal and informal interactions, interpersonal alienation, delayed sharing or hiding of knowledge, lack of work-related, social and emotional support constituted the acts of workplace ostracism in hospital setting. The psychological well-being of nurses suffered in terms of negative emotions, reduced job, career and life satisfaction in their work and family life. There is more negative outcome of workplace ostracism as compare to positive one. This negative outcome regards as counterproductive work behavior and in depth, exploration reveals its meaning, causes and consequences on both individual and organizations. Practical Implications: This exploratory study focuses on workplace ostracism and counterproductive work behavior among nurses in a tertiary healthcare setting. The study highlights the negative impact of workplace ostracism on the psychological well-being and work-related outcomes of nurses, and emphasizes the need for creating inclusive work environments that promote positive employee outcomes. Conclusion: This study found six exclusionary behaviors, i.e. biased treatment, exclusion from formal and informal interaction, interpersonal alienation, delayed sharing or hiding of knowledge, lack of work related, social and emotional support that constituted the acts of ostracism in health sector. In addition, this study also explores the causes of ostracism as jealousy, envy, ethnic, political and union discrimination. Besides, it was found that workplace ostracism. Keywords: Workplace ostracism, Counterproductive work behavior, Nurses, Psychological well-being, qualitative, Contextual factors.

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Linking ostracism with employee negligence behavior: a moderated mediation model

Cited by 15 publications

References 103 publications

Suffering doubly: Effect of cyberbullying on interpersonal deviance and dual mediating effects of emotional exhaustion and anger

Suffering doubly: Effect of cyberbullying on interpersonal deviance and dual mediating effects of emotional exhaustion and anger

Seasonal employee leadership and turnover intention in the hospitality and tourism industry: Serial mediation model workplace ostracism and work alienation

Exploratory Study Work Place Ostracism and Counter Productive Work Behavior among Nurses a. A Qualitative Exploratory Study

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