2017
DOI: 10.1016/j.enpol.2016.09.056
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Linking advanced biofuels policies with stakeholder interests: A method building on Quality Function Deployment

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Cited by 31 publications
(18 citation statements)
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“…In their research, QFD method was used to improve the service according to farmers' latent needs and expectation. Schillo,and Shakiba, (2017) used Quality Function Deployment method to develop biofuels policies based on stakeholders interests. In this research, the stakeholders include NGO, government, end user, and biofuel producers.…”
Section: Quality Function Deploymentmentioning
confidence: 99%
“…In their research, QFD method was used to improve the service according to farmers' latent needs and expectation. Schillo,and Shakiba, (2017) used Quality Function Deployment method to develop biofuels policies based on stakeholders interests. In this research, the stakeholders include NGO, government, end user, and biofuel producers.…”
Section: Quality Function Deploymentmentioning
confidence: 99%
“…There are five main areas in QFD adapted in this study as the reference standard: "whats," "hows," relationships between "whats" and "hows," weight for each evaluation criterion, and evaluation criteria scores (Figure 2). QFD has been used successfully to support many areas such as strategic maintenance technique selection [48], upgrading the service quality of mobile banking [49], as professional skill indicators [50], service quality assessment design [51], PSS design [52], in advanced biofuel policies in which a novel method was applied [53], evaluation of the performance of industrial waste environmental service providers [54], and in monitoring the quality of ready-mixed concrete (RMC) [55].…”
Section: Building the Reference Standardmentioning
confidence: 99%
“…In the second evaluation process, the questions to achieve the goals are elicited. The study used examples in previous research to guide in the development of the questions [54], [60]. The next process was to map the questions to the corresponding metrics.…”
Section: Relationship Matrixmentioning
confidence: 99%
“…With consumers involved in the charcoal production process reporting their qualitative needs, the products would have more efficient technical specifications for barbecuing and would not cause harmful effects to the environment. The QFD method assists in translating consumer needs into technical specifications of products and processes, and ensure that they can be followed by operating systems (Akao, 1996;Aguiar et al, 2017;Eldermann et al, 2017;Jafarzadeh et al, 2018;Schillo et al, 2017). Considering the importance of meeting customer needs, as well as maximizing the value bestowed on the product by the consumer, the aim of this study was to interact with charcoal consumers in order to discover and classify the appropriate characteristics of charcoal for barbecue use.…”
Section: Introductionmentioning
confidence: 99%