“…In the library world, Kwanya, Stilwell and Underwood (2015) identify apomediation as a defining characteristic of Library 3.0, an evolution of Library 2.0 that is also characterised as intelligent, organised, federated and personalised. Table 1.1 draws selectively on their comprehensive comparison of evolving library service models to illustrate the trajectory of successive generations of web-based library models, showing how conceptions of the participatory library based on the 'wisdom of the crowd' (collective intelligence) are moving towards a more nuanced understanding of user-led service based on the 'wisdom of the expert' (selective intelligence), where experienced/expert users, professional/technical expertise and intelligent systems/agents can be brought into play and 'provide cues and meta-information which enable information users to navigate the infosphere and locate credible information' (Kwanya, Stilwell & Underwood 2015, p. 76).…”