Librarians as Information Intermediaries: Navigating Tensions Between Being Helpful and Being Liable

Vitak, Jessica; Liao, Yuting; Kumar, Priya; Subramaniam, Mega

doi:10.1007/978-3-319-78105-1_80

Cited by 9 publications

(10 citation statements)

References 16 publications

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“…The emergence of librarians as trusted sources of privacy funds of knowledge is particularly important to the growing literature that supports libraries as hubs for low‐socioeconomic individuals to access support when completing essential tasks such as applying for housing, food assistance, etc. (Thompson, Jaeger, Taylor, Subramaniam, & Bertot, ; Vitak, Liao, Kumar, & Subramaniam, ). This suggests an important opportunity for libraries and librarians to consider new ways to support the growth and development of their patrons' privacy skills.…”

Section: Discussionmentioning

confidence: 99%

“…The broader goal of this research is to create resources to help families enhance their privacy practices. Prior work has found that few people attend privacy or digital literacy classes offered at public libraries (Vitak, Liao, Kumar, & Subramaniam, ), and that low socio‐economic populations face unique challenges in managing privacy and developing effective privacy practices (Vitak, Liao, Subramaniam, & Kumar, ). Our typology of privacy funds of knowledge can inform the development of privacy resources to help such families address these challenges.…”

Section: Discussionmentioning

confidence: 99%

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Leveraging funds of knowledge to manage privacy practices in families

Subramaniam

Kumar

Morehouse

et al. 2019

Proceedings of the Association for Information Science and Tech

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Information and communication technologies play a critical role at home, school, and work for people of all ages. At the same time, use of these technologies can present challenges to privacy and security. In this study, we apply the concept of funds of knowledge to understand how families develop knowledge and skills around using technology and protecting personal information. Funds of knowledge explains how people gain knowledge and highlights how learning happens in a variety of environments beyond the classroom. Through interviews with 52 families living in economically disadvantaged communities in the United States, we develop a typology of privacy funds of knowledge in families. We also explore how privacy funds of knowledge inform families' privacy practices. We conclude the paper by identifying how these findings inform the development of resources for families to further enhance their digital practices.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Leveraging funds of knowledge to manage privacy practices in families

Subramaniam

Kumar

Morehouse

et al. 2019

Proceedings of the Association for Information Science and Tech

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“…In information intermediaries research, family members are described as 'lay information mediaries' which is defined as 'those seeking information in a non-professional or informal capacity on behalf (or because) of others without necessarily being asked to do so…this definition includes…librarian-user' (Abrahamson et al, 2008). Whilst this is an active topic of investigation in relation to librarians and information literacy (Buchanan et al, 2019;Vitak et al, 2018) and ageing populations (Dalmer, 2020;Dalmer and Campbell, 2020), the focus of such work is on information seeking and access. For example, early research on the concept of information intermediaries related to information practices and early computing (e.g., expert intermediaries and knowledge coaches) (Homan, 2010).…”

Section: Intermediaries and Other Termsmentioning

confidence: 99%

“…More recent investigations have considered issues of the social divide and access to economic and social support for those unable to access government services through technology barriers (Gerunov, 2020;Król and Zdonek, 2020). There has also been some focus on the ways in which information intermediaries assist in connecting vulnerable people to information sources and how intermediary relationships rely on trust relationships that build over time (Buchanan et al, 2019;Vitak et al, 2018). However, whilst the focus of research related to information intermediaries is on information seeking practices, the focus of this investigation is on 'social media proxies' and the ways in which they support the use of a social media and similar online platforms by the individual who is receiving support.…”

Section: Intermediaries and Other Termsmentioning

confidence: 99%

Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media

Webster¹,

Ryan²

2023

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Introduction. This paper reports an exploratory qualitative study investigating the ways in which older adults are supported by social media proxies defined as 'an individual who uses a social media account for or supports the use of a social media account by another person'. Method. Interviews, a diary study, and a focus group were conducted to explore the motivations for undertaking a proxy role; formal or informal agreements between proxies and account holders; and collaborative proxy practices that exist between the individuals providing or receiving proxy support. Analysis. A reflective thematic analysis of all three data sources was undertaken. The coding structure was developed from the interview, diary and focus group guides as a way of categorising the data into themes. Results. Social media proxy relationships exist, even if proxy roles are not clearly defined, and that older adults engage with their ‘social networks’ to identify proxy support and it is likely that without this support the older adult would be unable to fully access or engage with social media or other online accounts. Conclusion. This research highlights the need for more in-depth investigations related to social media proxies, especially as the use of social media and other online platform is increasing steadily across all age groups.

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“…При этом в мировой библиотечно-информационной практике упоминается библиотекарь-исследователь, не только способный стать партнером в научном поиске, но и содействующий установлению междисциплинарных и межпредметных связей, построенных на исследовании пользователя [18].…”

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Continuous Library and Information Education in the Era of Digital Transformation

Кудрина

Матвеева

2021

Bibliotekovedenie

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Various modifications of the system of continuous library and information education are associated with the tasks of digitalization, determined by the national development goals of the Russian Federation. The purpose of this study is to identify the main transformational trends of this system in the context of the digitalization of culture. The authors reveal the concepts of “digitalization of education”, “lifelong education”. The article analyses the reports of the track “Professional education of specialists in library and information sphere” conducted in the framework of international scientific and practical conference “Science, Technology and Information in Libraries (LIBWAY — 2020)”, held on September 14—17, 2020. The authors identified the main problematic issues of continuous library and information education: personnel potential of libraries in the era of large-scale and accelerating technological changes; diversification of additional professional education for library staff as one of the links in continuous education; regulatory support for the development of system of continuous library education; new vectors in educational activities aimed at the formation of professional and supra-professional competencies as a factor of competitiveness of the library specialists in the context of multitasking and efficiency of the cultural sector. The article emphasizes that the continuous library and information education of specialists in the era of digitalization of culture is progressing due to the new information technologies, implementation of innovative library experience, as well as the formation of new competencies of library personnel. The authors state that the development of culture and the growth of the country’s potential depend on the success of building unified library and information knowledge space as a valuable resource and the basis for economic success in the future, part of which is the system of continuous professional education.

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Librarians as Information Intermediaries: Navigating Tensions Between Being Helpful and Being Liable

Cited by 9 publications

References 16 publications

Leveraging funds of knowledge to manage privacy practices in families

Leveraging funds of knowledge to manage privacy practices in families

Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media

Continuous Library and Information Education in the Era of Digital Transformation

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