Leveraging Data to Transform Nursing Care

Abstract

A study was undertaken to gain insight into how nurse leaders are influencing the use of performance data to improve nursing care in hospitals. Two themes emerged: getting relevant, reliable, and timely data into the hands of nurses, and the leaders' ability to "connect the dots" in working with different stakeholders. Study findings may inform nurse leaders in their efforts to leverage data to transform nursing care.

Data‐driven clinical improvement: Oncology nurse leaders' perceptions and experiences of organisational data reports

“…These findings mirror those of a recent study involving the use of electronic health data, reporting that the end‐users are key communication integrators for identifying the quality of extracted data in reports and applying the data to practice (Hausvik et al, 2021). The nurse leaders highlighted a need for real‐time data to effectively make decisions about performance management and monitor patient outcomes specific to their patient populations (Jeffs et al, 2014, 2015). Recent evidence reveals that nurse leaders may be lacking cognitive and informational support that captures nursing operations and thus warrants the development of intuitive and useful reports to meet the information needs (Salehi et al, 2021).…”

“…In highly technical clinical oncology environments, key unit‐level stakeholders are the nurse leaders. A nurse leader's organisational role is to oversee complex, inpatient, ambulatory and interventional patient care environments and use data to make decisions about performance management initiatives, monitor unit level clinical patient outcomes and translate organisational performance goals and quality improvement to frontline staff (Brockway & Monturo, 2021; Jeffs et al, 2015; Tidwell et al, 2016). Decisions influencing patient care in health care environments are data‐driven, meaning that report‐structures harness and enhance the plethora of utilization, satisfaction and patient data to improve the quality and safety of health care and improve clinical outcomes (Cascini et al, 2021).…”

“…Decisions influencing patient care in health care environments are data‐driven, meaning that report‐structures harness and enhance the plethora of utilization, satisfaction and patient data to improve the quality and safety of health care and improve clinical outcomes (Cascini et al, 2021). Within data‐driven organisations, nurse leaders are expected to leverage available information to manage unit‐level operations and transform care (Jeffs et al, 2015; Murphy et al, 2013). However, available report data may be lacking.…”

“…However, available report data may be lacking. Little is known about how nurse leaders use institutional reports or whether they find the valuable information for unit-level decision-making (Jeffs et al, 2015).…”

Empowering Nurses to Engage With Transplant Quality Data and Outcomes

“…[3][4][5] Additional challenges include finding time among busy clinical work to learn about data, sorting through data to determine what is meaningful, and understanding how the data connects to daily practice. 6,7…”