Lessons from COVID-19 for the future: destination crisis management, tourist behaviour and tourism industry trends

Aldao, Carolina; Blasco, Dani; Espallargas, Manel Poch

doi:10.1108/jtf-02-2022-0059

Cited by 27 publications

(19 citation statements)

References 66 publications

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“…The COVID-19 pandemic caused a shift in consumers’ travel behavior and experience patterns (Aldao et al , 2022). Past studies confirmed that risk perceptions and psychological distance impacted people's travel intentions during crises, including the COVID-19 Pandemic (Fuchs et al , 2024).…”

Section: Discussionmentioning

confidence: 99%

Characteristics of business, pleasure, and VFR segments who travel during risky times

Tasci,

Milman

2023

CBTH

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Purpose This study aims to explore what may have contributed to risk-taking travel behavior during the COVID-19 pandemic and what may be the drivers of satisfaction and intention to travel again. The study compares travelers based on their travel purposes (business, pleasure and visiting friends and relatives [VFR]) and explore the influence of subjective well-being received from their travel activities. Design/methodology/approach Data from a structured survey of 323 US residents who traveled during the COVID-19 pandemic were collected on MTurk. Respondents were asked travel behavior questions related to their favorite trips and to rate several multi-item scales measuring the benefits expected and received from their trip, the trip’s contribution to their positive mental and subjective psychological well-being, as well as their satisfaction with the trip and intention to travel in the future. In addition, personality measures focused on risk-taking, thrill-seeking and self-confidence, as well as additional risk-related concepts of optimism bias, probability neglect and proximity to self. Findings Data analysis revealed some differences among respondents who traveled for business, pleasure and VFR purposes. Business travelers were more risk takers and thrill seekers; pleasure travelers achieved more well-being benefits from their favorite trips during the pandemic; however, VFR travelers’ satisfaction and intention to go on similar trips were explained more by the benefits they received from their favorite trips. Originality/value Although several studies addressed consumers’ travel motivation during the COVID-19 pandemic, there is a lack of empirical research comparing the characteristics of travelers based on their travel purposes, as well as their sociodemographics, personality traits and the expected and perceived well-being benefits from traveling.

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Section: Discussionmentioning

confidence: 99%

Characteristics of business, pleasure, and VFR segments who travel during risky times

Tasci,

Milman

2023

CBTH

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“…Travel restrictions have become far stricter as a direct result of the unprecedented destruction and threats posed by COVID-19 (Aldao et al , 2022). However, careful travel has become the standard, and assessing potential dangers is the most important factor in determining whether or not to travel (Kim et al , 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Currently, travelers favor domestic trips over international ones, but COVID-19 exposure would predict travel behavior and preferences (Bremser et al , 2022). COVID-19 may be the catalyst for changes in individual behavior (Aldao et al , 2022). Many factors will influence how individuals travel, including family, friends, the media, education systems and personal relationship networks (Karagöz et al , 2021).…”

Section: Introductionmentioning

confidence: 99%

Trade-off between future travel avoidance and self-protectiveness post-COVID-19: the roles of adventurousness and safety-seeking tendency

Selem

Sinha

Khalid

et al. 2023

JHTI

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PurposeUnderpinned by sensation-seeking theory (SST) and regulatory focus theory (RFT), this paper highlights the crucial role of adventurousness in self-protective behavior and future travel avoidance. Furthermore, this paper investigates safety-seeking tendency as a moderator and travel anxiety post-COVID-19 as a mediator.Design/methodology/approachData were gathered from 574 potential visitors to St. Catherine post-COVID-19 and analyzed using Smart-PLS approach.FindingsAdventurousness negatively and significantly affected travel anxiety, while the latter negatively influenced self-protective behavior and positively influenced future travel avoidance. Besides, the findings proved that travel anxiety partially mediated the adventurousness linkage with self-protective behavior and future travel avoidance. Moreover, safety-seeking tendencies dampened travel anxiety's connection with self-protective behavior and future travel avoidance.Practical implicationsThis paper provides valuable insights into travel research in theory and practice to revive tourist attractions post-COVID-19 in developing countries via an adventure tourism pattern. The study helps figure out how to deal with the pandemic and restore the monument of heavenly religions, St. Catherine—sacred mountain peaks, mosques, churches and many monasteries—in addition to its charming and picturesque nature.Originality/valueThe current paper examines a traveler's adventurous nature and post-COVID-19 behavior when visiting St. Catherine and their behaviors related to future avoidance and self-protection. This paper adds the first investigation of travel anxiety and safety-seeking through the lens of SST and RFT theories in the Egyptian tourism context.

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“…Moreover, the UN has recognized the potential of sustainable tourism to contribute to achieving the 2030 developmental goals and has positioned it as a critical area of research in the hospitality and tourism industry (United Nations, 2015). Since the COVID-19 pandemic emerged in 2019, there has been a noticeable shift in focus in the field of hospitality and tourism research, with far reaching implications not only for health and safety but also for the industry as a whole (Aldao et al, 2022;Hall et al, 2020). Because of extensive travel restrictions and IJCHM 36,7 lockdowns, the industry has experienced significant revenue decreases, and many enterprises have had to close.…”

Section: Literature Reviewmentioning

confidence: 99%

A 30-year journey of hospitality and tourism research: a comprehensive topic modeling analysis

Kurt,

Assefa,

Tuzlukaya

et al. 2023

IJCHM

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Purpose The purpose of this study is to provide an overview of the research conducted on hospitality and tourism articles published in Q1 category journals from 1990 to 2023. This study also aims to measure the topic prevalence in selected journals throughout the years, their change over time and similarities of journals. Design/methodology/approach Latent dirichlet allocation algorithm is used as a topic modeling method to identify and analyze topics in hospitality and tourism research over the past 30 years. Findings The results of the study indicate that hospitality and tourism research has recently focused on topics such as employee behavior, customer satisfaction, online reviews, medical tourism and tourist experience. However, the results also indicate a negative trend in topics such as hotel management, sustainability, profession, economic growth and tourist destination. Practical implications This study can be used to examine the evolution of research patterns over time, find hot and cold themes and uncover untapped or understudied areas. This can aid academics in their investigations and practitioners in making sound strategic decisions. Originality/value This study contributes to the existing literature by providing a new approach and comprehensive analysis of hospitality and tourism research topics. It delineates an overview of the progression of hospitality and tourism research over the past 30 years, identifies the trending topics and explores the potential impacts that these identified topics may have on future studies.

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Lessons from COVID-19 for the future: destination crisis management, tourist behaviour and tourism industry trends

Cited by 27 publications

References 66 publications

Characteristics of business, pleasure, and VFR segments who travel during risky times

Characteristics of business, pleasure, and VFR segments who travel during risky times

Trade-off between future travel avoidance and self-protectiveness post-COVID-19: the roles of adventurousness and safety-seeking tendency

A 30-year journey of hospitality and tourism research: a comprehensive topic modeling analysis

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