“…In Britain, the post-war years saw little direct intervention by statutory government agencies to deal with the needs of single homeless people (Pleace and Quilgars, 2003;May et al, 2006), and the 1960s and 1970s have been regarded as decades of 'malign neglect' (Wolch and Dear, 1993), as successive governments were content to allow a range of voluntary sector organisations to take responsibility for providing for the single homeless (Fitzpatrick et al, 2000;Foord et al, 1998;Hutson and Liddiard, 1994;Saunders, 1986). However, during the 1970s and 1980s new voluntary organisations emerged to help raise the standards of non-statutory provision (Foord et al, 1998;Harris et al, 2001) such that by the 1990s such provision was becoming unevenly professionalised (Harris et al, 2001).…”