Learning to Work With Emotions During an Internship

Stitts, D. Kathleen

doi:10.1177/108056990606900422

Cited by 6 publications

(3 citation statements)

References 3 publications

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“…Despite this, business students in particular are confronted with significant challenges when undertaking international placements, which have the potential to disrupt the value of the learning experience (Gerken et al 2012). Much of the literature considers these challenges in the form of adjustment (Stitts 2006).…”

Section: )mentioning

confidence: 99%

Abroad but not abandoned: supporting student adjustment in the international placement journey

Conroy

McCarthy

2019

Studies in Higher Education

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Section: )mentioning

confidence: 99%

Abroad but not abandoned: supporting student adjustment in the international placement journey

Conroy

McCarthy

2019

Studies in Higher Education

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“…23 As Stitts noted, students have already been exposed and are somewhat 'adjusted' to 'the psychology of workplace cultures'. 24 Also, Mello argues that internship is the single most effective strategy for gaining permanent employment. 25 There is evidence that interns are better prepared to enter the job market than noninterns, 26 and that completing an internship provides a competitive edge.…”

Section: Literature Reviewmentioning

confidence: 99%

Stakeholders’ Perspectives on Internship Process in Tourism Higher Education

Zaki

2014

Journal of Association of Arab Universities for Tourism and Hos

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Internship is considered as a period of real work placement in a department or each department of an establishment; anything from several weeks to a year or more, taken in one or multiple placements. Thus, internship is an important part of tourism education since it helps undergraduates to put their knowledge into practice and expands their experience. This study explores stakeholders' perspectivesin terms of undergraduate students, academics and tourism industry-about the current internship process in relation to tourism higher education. A questionnaire distributed to the three groups of stakeholders has been distributed to collect views. The results indicated that there were generally considerable agreement among stakeholder groups, with some notable differences. Although tourism managers emphasized the importance of internship for tourism higher education, they did not consider students as important human resourceas stated by students-during their internship experience. On the other hand, academics mentioned that managers of tourism companies view students as a cheap employee that can do specific tasks during their internship. At the end of this paper, implications are drawn to improve internship program in tourism higher education.

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“…issues and tensions around managing relationships, and business communication"(p. 52). Still others see student internships as suitable training ground for learning conflict management and other interpersonal skills (Stitts, 2006). And because more businesses are using teams at hierarchical levels, educational institutions are also recognizing the need to prepare students for real-world group decision making and functioning within the team structure (Kaplan & Welker, 2001).…”

Section: Emotional Intelligence Pedagogymentioning

confidence: 99%

Strategies for Teaching Social and Emotional Intelligence in Business Communication

Sigmar

Hynes

Hill

2012

Business Communication Quarterly

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Incorporating social and emotional skills (EI) training into the business communication curriculum is important for preparing students to function effectively in a global workplace with its complex informal networks, intercultural issues, team emphasis, and participatory leadership. EI skills enhance communication behavior in work groups and improve the quality of student responses to various business scenarios. Scientific research indicates that modeling social and emotional behavior is key to acquiring competency in these skills. This article describes four classroom strategies for developing EI skills in business communication courses.

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Learning to Work With Emotions During an Internship

Cited by 6 publications

References 3 publications

Abroad but not abandoned: supporting student adjustment in the international placement journey

Abroad but not abandoned: supporting student adjustment in the international placement journey

Stakeholders’ Perspectives on Internship Process in Tourism Higher Education

Strategies for Teaching Social and Emotional Intelligence in Business Communication

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