1994
DOI: 10.1300/j111v19n03_07
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Leadership for User Services in the Academic Library

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Cited by 6 publications
(2 citation statements)
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“…Staff from many units of the library participated in public service teams and discovered new skills and qualities they did not know they had. 16 Since the late 1990s, the increased use of the Web as an information source and as a platform for service has created further implications for reference services. Students rely on the Web for much of their research and it is a new challenge for librarians to guide students to reliable resources.…”
Section: Transformation Of Reference Servicesmentioning
confidence: 99%
“…Staff from many units of the library participated in public service teams and discovered new skills and qualities they did not know they had. 16 Since the late 1990s, the increased use of the Web as an information source and as a platform for service has created further implications for reference services. Students rely on the Web for much of their research and it is a new challenge for librarians to guide students to reliable resources.…”
Section: Transformation Of Reference Servicesmentioning
confidence: 99%
“…But escalating costs and the decrease in the number of private, academic publishers to a few nearly monopolistic, high-priced firms "have forced libraries to adopt new philosophies of access to information rather than strive for self-sufficiency through ownership of information." 10 In the contest of access versus ownership, access has won.…”
Section: July 2010mentioning
confidence: 99%