Laptop Circulation at Eastern Washington University

Munson, Doris M.; Malia, Elizabeth

doi:10.1080/15367960802198713

Cited by 8 publications

(4 citation statements)

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“…Early laptop lending by libraries began nearly three decades ago as Becker's (2014) thorough review of laptop-lending programs describes. In order to evaluate laptop lending, research has examined satisfaction, circulation rates, policies, procedures, and expanding laptop programs (Atlas, Garza, & Hinshaw, 2007;Briden & Marshall, 2010;DiRenzo, 2002;Dugan, 2001;Feldmann, Wess, & Moothart, 2008;Munson & Malia, 2008). In order to more closely understand how students are using library laptops, Hsieh and Holden (2008) found that students who checked out laptops used them to do research, complete assignments, and check e-mail.…”

Section: Literature Reviewmentioning

confidence: 99%

Technology Lending in the Time of Covid-19: Meeting Curricular Needs

Shepherd¹,

Bello²

2021

Technical Services Quarterly

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Librarians from the Acquisitions, Collection Management, and Evaluation (ACME) unit of the Meriam Library at California State University, Chico, worked with departments from the College of Engineering to provide students with hands-on technology kits due to Covid-19 and virtual only instruction. This article reviews technology lending prior to Covid-19 and details the process of working with the instructional departments to process technology kits for circulation. Most of the kit processing was completed remotely. Students were able to pick up kits at the library or kits could be mailed. Considerations for taking on similar projects in the future are also discussed.

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Section: Literature Reviewmentioning

confidence: 99%

Technology Lending in the Time of Covid-19: Meeting Curricular Needs

Shepherd¹,

Bello²

2021

Technical Services Quarterly

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“…Since the late 1990s, numerous articles have discussed the implementation of a library device‐lending program, including such issues as troubleshooting, budgeting, policy development, promotion, check‐out procedures, and hardware selection (Allmang, 2003; Buzzard and Teeter, 2011; Dodd and Drennan, 2007; Dugan, 2001; Duncan, 2003; Hahn, 2011; Lovgren, 2002; Munson and Malia, 2008; Power, 2008; Sharpe, 2009; Vaughan and Burnes, 2002). Various articles have also discussed qualitative assessment of program implementation or success, including pre‐program implementation assessment (Elwood et al , 2006; Changchit et al , 2006; Holden and Deng, 2005), surveys aimed at determining how patrons are using the devices (Atlas et al , 2007; Gutierrez and Summey, 2011), how laptop lending relates to space usage (Briden and Marshall, 2010), and post‐implementation patron satisfaction with the program (Clark, 2009; Dodd and Drennan, 2007; Feldman et al , 2008; Gutierrez and Summey, 2011; Hsieh and Holden, 2008).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Most of the literature on device‐lending programs relates to laptop lending programs specifically, though in the past few years there has been more exploration of lending programs with more device types. While their focus is on laptops, Munson and Malia (2008) describe the growing pains and policy evolution of a program evolving both in size and in device type, from laptops only to digital cameras, video cameras, and projectors. Powers (2008) discusses the addition of non‐laptop devices – such as DVD and MP3 players – to the lending pool but does not analyze differences in device type use.…”

Section: Literature Reviewmentioning

confidence: 99%

Leveraging quantitative data to improve a device‐lending program

Chapman

Woodbury

2012

Library Hi Tech

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PurposeThe purpose of this paper is to encourage administrators of device‐lending programs to leverage existing quantitative data for management purposes by integrating analysis of quantitative data into the day‐to‐day workflow.Design/methodology/approachThis is a case study of NCSU Libraries' efforts to analyze and visualize transactional data to aid in the on‐going management of a device‐lending program.FindingsAnalysis and visualization of qualitative data related to technology lending revealed patterns in lending over the course of the semester, day, and week that had previously gone unrecognized. With more concrete data about trends in wait times, capacity lending, and circulation volume, staff are now able to make more informed purchasing decisions, modify systems and workflows to better meet user needs, and begin to explore new ideas for services and staffing models.Practical implicationsThe concepts and processes described here can be replicated by other libraries that wish to leverage transactional data analysis and data visualization to aid in management of a device‐lending program.Originality/valueAlthough much literature exists on the implementation and qualitative evaluation of device‐lending programs, this paper is the first to provide librarians with ideas for leveraging analysis of transactional data to improve management of a device‐lending program.

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“…When searching for published articles that also provide information about loanable technology in addition to laptops, there are even fewer. Munson and Malia (2007) include some of the loanable equipment and packaging for it in their article, but the main focus of the article concerns details and changes their laptop lending program underwent, including number of laptops, loan period changes, space considerations, and difficulties with software and hardware for the laptops. They also detail their funding, security changes, procedures when an item is damaged, and their fine structure.…”

Section: Technology On Demandmentioning

confidence: 99%

Technology on demand

et al. 2011

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Purpose -The purpose of this paper is to provide an overview of the implementation process one academic library used to create a loanable technology program to address student needs for multiple technologies that support and facilitate assignments and other projects, including an increasing number that are multimodal. Design/methodology/approach -This is a case study utilizing focus groups and management data to detail best practices for implementing and maintaining a loanable technology program. Findings -Preliminary results indicate that this program provides value to students and coursework, as well as justifying creating a budget line to support further program development. Implementing a loanable technology program requires additional strategies for policies and procedures related to acquisition, budget allocation, processing, cataloging, check-out, replacement, and security of the equipment, as well as marketing the service. Findability and equitable student access to loanable technology are also discussed. Research limitations/implications -An extensive programmatic evaluation method has yet to be put into place to assess the impact of this program. Suggestions for improvements in the program are included. Practical implications -The process and strategies described in this paper can be replicated by other institutions that are interested in creating a loanable technology program. Originality/value -Although many institutions provide some loanable technology, there is little written that documents decisions made that lead to a successful, robust, and sustainable program.

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Laptop Circulation at Eastern Washington University

Cited by 8 publications

References 0 publications

Technology Lending in the Time of Covid-19: Meeting Curricular Needs

Technology Lending in the Time of Covid-19: Meeting Curricular Needs

Leveraging quantitative data to improve a device‐lending program

Technology on demand

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