Labor Issues within the Hospitality and Tourism Industry: A Study of Louisiana's Attempted Solutions

Pearlman, David M.; Schaffer, Jeffrey D.

doi:10.1080/15332845.2013.769131

Cited by 25 publications

(20 citation statements)

References 1 publication

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“…A global labor shortage represents a major threat to the success of the hospitality industry in many parts of the world (Lei, 2011;Choi, Kim, & McGinley, 2017;Pearlman & Schaffer, 2013;Zopiatis, Constanti, & Theocharous, 2014). One of the most pressing issues for many hospitality firms is their ability to recruit and retain talented employees (Davidson & Wang, 2011;McGinley, Hanks, & Line, 2017;Murphy & Williams, 2004).…”

Section: Introductionmentioning

confidence: 99%

Attracting hospitality recruits: the benefit of benefits

Jolly

Self

Gordon

2019

Journal of Human Resources in Hospitality & Tourism

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Employee benefits represent a significant cost to hospitality firms, yet they also influence a firm's ability to attract talent. Despite benefits' importance, little hospitality research has explored them. Drawing on organizational support theory, it is hypothesized that when a firm offers higher benefit levels, recruits will be more likely to pursue employment with that firm, conditional upon their exchange ideology. Results of an experimental study indicate that hospitality firms are more attractive to recruits with high levels of exchange ideology when they increase the levels of benefits offered. The findings emphasize the importance of communicating benefit offerings to recruits.

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Section: Introductionmentioning

confidence: 99%

Attracting hospitality recruits: the benefit of benefits

Jolly

Self

Gordon

2019

Journal of Human Resources in Hospitality & Tourism

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“…Previous researchers reported that there is a high staff turnover of employees working in the hotel sector ( [19]). This is detrimental towards hotels' management costs and many prospective employees may not find working in hotels, the right choice.…”

Section: Literature Reviewmentioning

confidence: 99%

Drivers of Hotel Employee Retention: A Comparative Study

Fernandez¹,

Worasuwan²

2017

ujm

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“…Disagreeing with this result, Kusluvan and Kusluvan (2000), Baum (2002), Cho et al (2006) and Sabuncua and Karacaya (2016) pointed out that the hospitality industry by its nature, as a labor-centered industry, is in a talent management critical situation, due to the following reasons: a deficiency of skilled and talented human resource, inability to retain exceptional talent, rising employee turnover rates, and poor human resource strategies. Having an effective talent management strategy can be a magic solution for such business environment related to compensation and benefits and help to provide better payment, working environment, job security, personal development, and increase job satisfaction and commitment (Stahl et al, 2007;D'AnnunzioGreen, 2008;Pearlman and Schaffer, 2013;Solnet et al, 2013;Watkins, 2014).In Egypt, there's a lack of studies concerning principles, practices, the scope and goals of talent management (Nafei1, 2015;Hafez et al, 2017), and it is not very different also for the hospitality industry. With this taken into account, the aim of this research is to explore the current practices adopted by five-star hotels, as one of the most important sector of the hospitality industry, for managing talent employees.…”

Section: Introductionmentioning

confidence: 99%

Talent Management Strategies and Practices in Five Star Hotels: An Exploratory Study

Saad¹,

Mayouf²

2018

International Journal of Heritage, Tourism and Hospitality

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This research aims to explore the current strategies and practices of talent management (TM) within five star hotels in Egypt. To achieve the research aim, an online questionnaire was used as a tool for data collection. 212 general managers and human resource managers in the investigated hotels were targeted to identify the practices adopted to attract, select, develop, and retain talent employees. The research revealed that the practices of talent management are still at an early stage of development, and the concept and the process require further understanding. One of the key results was that most of the investigated hotels implemented some of the basic principles and components of TM system but the actual practice has not yet been demonstrated as a complete and integrated approach. Most of the managers were aware of the benefit of talent management. This research, therefore, contributes to provide a deeper knowledge and understanding on how human talents are being managed in an important sector of the hospitality industry.

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Labor Issues within the Hospitality and Tourism Industry: A Study of Louisiana's Attempted Solutions

Cited by 25 publications

References 1 publication

Attracting hospitality recruits: the benefit of benefits

Attracting hospitality recruits: the benefit of benefits

Drivers of Hotel Employee Retention: A Comparative Study

Talent Management Strategies and Practices in Five Star Hotels: An Exploratory Study

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