Knowledge Management Systems and Disaster Management in Malaysia: An Action Research Approach

Raman, Murali; Kuppusamy, Mudiarasan; Dorasamy, Magiswary; Nair, Sumitra

doi:10.1142/s0219649214500038

Cited by 6 publications

(7 citation statements)

References 16 publications

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“…To motivate members from different communities [2] to share their implicit and explicit knowledge concerning situations of crisis, it is instrumental for organizations to identify and support knowledge activists (Schönström, 2005) and boundary spanners (Keszey, 2018). The integration of KM systems (KMS) and technology [3] in organizations has also been cited as an effective mechanism to prepare for and to manage a crisis (Raman et al , 2014).…”

Section: Resultsmentioning

confidence: 99%

“…3. The findings by Raman et al (2014) outlined that the successful use of a KMS in the context of the Malaysian Association of Social Workers’ (MASW’s) efforts in disaster management in Malaysia was contingent upon issues such as acceptance of KMS and the availability of resources to maintain the system. Other issues such as a clear definition of the role of information technology (IT) for disaster management and willingness to share knowledge were also acknowledged as vital in this regard.…”

Section: Notesmentioning

confidence: 99%

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Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

Anand

Buhagiar

Kozachenko

et al. 2022

IJOA

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Purpose Based on the scarcity and the fragmented nature of the literature in the field of knowledge management (KM) and crisis, this paper aims to present a systematic literature review of these two constructs, interlinking the literature in KM to the prevention, preparedness, response and recovery (PPRR) phases framework. The output is a critical discussion on the state of the literature in the field, and an overview of avenues for future research. Design/methodology/approach The methodology adopted in this paper is that of a systematic literature review. Using the Scopus database, this study presents the findings that emerged from 59 publications in the field of KM and crisis. Findings Through the application of a systematic literature review, this paper categorizes 59 publications on KM according to the different stages comprising a crisis. The implications of each paper are discussed and critically analyzed, acting as the basis of areas for future research. Originality/value This paper is the first to offer a systematic review of the literature on KM in contexts of crisis by integrating the literature into a well-defined PPRR framework. Furthermore, the discussions presented in this review may be used by practitioners as a basis/starting point to identify relevant literature on different phases of crisis, while scholars may use this paper to further develop studies in KM and crisis management.

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Section: Resultsmentioning

confidence: 99%

Section: Notesmentioning

confidence: 99%

Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

Anand

Buhagiar

Kozachenko

et al. 2022

IJOA

View full text Add to dashboard Cite

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“…Knowledge management is defined as a process that helps organizations develop essential knowledge that comprises part of the organization's memory, usually in an unstructured format (Nonaka & Toyama, 2003;Rainer et al, 2015). Knowledge management as the practice of selectively applying knowledge from previous decision-making experiences to current and future deci-sion-making activities with the purpose of improving the effectiveness of an institution (Raman, Kuppusamy, Dorasamy, & Nair, 2014). Knowledge management refers to the development of methods, tools, techniques and organizational values that promote the flow of knowledge between individuals and the retrieval, processing, and use of this knowledge in improving and innovating activities (Gonzalez & Martins, 2017).…”

Section: Knowledge Managementmentioning

confidence: 99%

The Information System Development Based on Knowledge Management in Higher Education Institution

Mukhtar

Sudarmi

Wahyudi

et al. 2020

IJHE

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The purpose of this study is to express the experiences, ideas, needs, and the use of information technology for the development of management information systems in a higher education institution. This study is qualitative approach research using the case study method. The research data collection uses the techniques of observation, interview, and documentation study. The research procedure used in this research consists of several research steps utilizing the case study method of Robert K. Yin: research planning, research design, research preparation, research data collection, research data analysis, and doing the research report. The research analysis is done by pattern matching. The data validity testing through data source triangulation and technique triangulation. The result of the study presents: (1) the analysis of management information system based on tacit and explicit knowledge through the process of exchanging experience, idea, and initiative, (2) the management information system design based on the needs analysis, and (3) the development of management information system using information technology.

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“…A major aim of the updated comprehensive framework encourages cross-sectoral collaboration on Knowledge Management and, importantly, promotes the translation of evaluation findings into improved policy and practice, which may lead to improved outcomes for disaster-impacted communities. 74,75 Within this element, four new evaluation standards/guidelines were identified in addition to those previously published in PDM; 1 namely: Targets and Indicators as a Cross-Cutting Theme As previously mentioned, targets and indicators, and their measurement, represent an emerging maturity in the sector. A Baseline Typology, "preparedness surveys," included in CFDET 2017, now demonstrates more sophisticated, updated exemplars: national surveys in Canada, 80 the USA, 81 and a state survey in Queensland, Australia.…”

Section: Evaluation Standards Evidence and Knowledge Managementmentioning

confidence: 99%

Peer-Reviewed Validation of a Comprehensive Framework for Disaster Evaluation Typologies

Wong

Spencer

Boyd

et al. 2019

Prehosp. Disaster med.

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Introduction:The Comprehensive Framework for Disaster Evaluation Typologies, developed in 2017 (CFDET 2017), aims to unify and facilitate agreement regarding the identification, structure, and relationships between various evaluation typologies found in the disaster setting. A peer-reviewed validation process sought input from international experts in the fields of disaster medicine, disaster/emergency management, humanitarian/development, and evaluation. This paper discusses the validation process, its results, and outcomes.Research Problem:Previous frameworks, identified in the literature, lack validation and consistent terminology. To gain credibility and utility, this unique framework needed to be validated by international experts in the disaster setting.Methods:A mixed methods approach was designed to validate the framework. An initial iterative process informed an online survey which used a combination of a five-point Likert scale and open-ended questions. Pre-determined consensus thresholds, informed by a targeted literature review, provided the validation criteria.Results:A sample of 33 experts from 11 countries responded to the validation process. Quantitative measures largely supported the elements and relationships of the framework, and strongly supported its value and usefulness for supporting, promoting, and undertaking evaluations, as well as its usefulness for teaching evaluation in the disaster setting. Qualitative input suggested opportunities to strengthen and enhance the framework. There were limited responses to better understand the barriers and enablers of undertaking disaster evaluations. A potential for self-selection bias of respondents may be a limitation of this study. The attainment of high consensus thresholds, however, provides confidence in the validity of the results.Conclusion:For the first time, a framework of this nature has undergone a rigorous validation process by experts in three related disciplines at an international level. The modified framework, CFDET 2018, provides a unifying framework within which existing evaluation typologies can be structured. It gives evaluators confidence to choose an appropriate strategy for their particular evaluation in the disaster setting and facilitates consistency in reporting across the different phases of a disaster to better understand the process, outcomes, and impacts of the efficacy and efficiency of interventions. Future research could create a series of toolkits to support improved disaster evaluation processes and to evaluate the utility of the framework in the real-world setting.

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Knowledge Management Systems and Disaster Management in Malaysia: An Action Research Approach

Cited by 6 publications

References 16 publications

Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

The Information System Development Based on Knowledge Management in Higher Education Institution

Peer-Reviewed Validation of a Comprehensive Framework for Disaster Evaluation Typologies

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