Knowledge Management System's Implementation in a Company with Different Generations: A Case Study

Novianto, Ovi; Puspasari, Dewi

doi:10.1016/j.sbspro.2012.11.224

Cited by 8 publications

(5 citation statements)

References 5 publications

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“…The knowledge can be explicit or tacit [Nonaka and Takeuchi, 1995]. The explicit knowledge is an information that is stored in the form of documents or other media, while the tacit knowledge is an information that results from a person's experience, consists partly of technical skills [Novianto and Puspasari, 2012]. Particularly, the study of transfer of tacit knowledge seems to be interesting, because this kind of knowledge is difficult to spread among members within an organisation [Tang, 2011, Teece, 2000, Tsai, 2002.…”

Section: Introductionmentioning

confidence: 99%

Model of Knowledge Transfer Within an Organisation

Kowalska-Styczeń

Malarz

Paradowski

2018

JASSS

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Many studies show that the acquisition of knowledge is the key to build competitive advantage of companies. We propose a simple model of knowledge transfer within the organization and we implement the proposed model using cellular automata technique. In this paper the organisation is considered in the context of complex systems. In this perspective, the main role in organisation is played by the network of informal contacts and the distributed leadership. The goal of this paper is to check which factors influence the efficiency and effectiveness of knowledge transfer. Our studies indicate a significant role of initial concentration of chunks of knowledge for knowledge transfer process, and the results suggest taking action in the organisation to shorten the distance (social distance) between people with different levels of knowledge, or working out incentives to share knowledge.

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Section: Introductionmentioning

confidence: 99%

Model of Knowledge Transfer Within an Organisation

Kowalska-Styczeń

Malarz

Paradowski

2018

JASSS

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“…A generation is a group of people with different beliefs, values, and attitudes. Thus, it impacts all aspects of the organization, such as human resources management [33,34]. Karl Mannheim was a pioneer in the conceptualization of the term generation.…”

Section: Intergenerational Knowledge Workersmentioning

confidence: 99%

“…Therefore, they have similar experiences and historical and social events and share similar thoughts. Hence, it is essential to manage a diverse workforce to obtain the organization's goals, including the transfer of knowledge [23,33,34]. Due to the complex concept of generation, the birth year is a simplification to define and identify a generation.…”

Section: Intergenerational Knowledge Workersmentioning

confidence: 99%

What Rasch Model Tells About Intergenerational Ambidextrous Behavior Among Knowledge Workers

Herlina

Syahchari

2023

E3S Web of Conf.

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Knowledge workers are viewed as a critical resource for knowledge-based businesses in the knowledge era. Knowledge workers are those that are continually seeking innovative answers to problems. As part of human resource management, knowledge management makes it easier to produce, manage, and distribute the appropriate information to the right people in the right place at the right time. Knowledge sharing is the most crucial aspect of knowledge management. As older generations retire and subsequent generations take on leadership roles, the transfer of tacit knowledge is essential to the organization's sustainability. This study looks at the disparities in intergenerational knowledge workers' ambidextrous behaviors in the educational area. According to the Rasch Model, the hypothesis is statistically insignificant. It indicates no substantial variation in ambidextrous behavior among knowledge workers, in the educational area, based on age differences or intergenerational aspects. It implies that both generations of employees are naturally ambidextrous with little distinction.

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“…KM is also a tool for transferring knowledge. Even for organizations whose employees are crossgenerational [4].…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Including the continuity of the organization that cannot be separated from IT support. Organizations need a strong relationship between business and IT to achieve long-term success [4]. However, IT implementation in an organization is not without problems.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Knowledge-based Utilization in Organizational IT Support. A Case Study at BPS-Statistics Indonesia

Permadi

Sensuse

2022

icdsos

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Many problems in the IT sector are experienced by employees in carrying out daily government activities. The problems faced often disrupt government activities in providing services to the community. This study analyzes the IT problems that are often found in organizations and their impacts. As many as 43 people have participated in the survey to identify what problems are often experienced and the impact they have had. The survey started with 7 IT service groups and produced 37 IT problems. The result is an implementation of a knowledge-based system that can help employees in solving IT problems on their own in their work environment.

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Knowledge Management System's Implementation in a Company with Different Generations: A Case Study

Cited by 8 publications

References 5 publications

Model of Knowledge Transfer Within an Organisation

Model of Knowledge Transfer Within an Organisation

What Rasch Model Tells About Intergenerational Ambidextrous Behavior Among Knowledge Workers

Knowledge-based Utilization in Organizational IT Support. A Case Study at BPS-Statistics Indonesia

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