Knowledge management, sharing and transfer in cross-national teams and the remote management of team members: the onsite-offshore phenomenon of service EMNEs

Patel, Parth; Rammal, Hussain Gulzar; Ferreira, João J.; Prikshat, Verma

doi:10.1108/jgm-03-2021-0020

Cited by 7 publications

(5 citation statements)

References 65 publications

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“…Additionally, knowledge management was found as another antecedent of expatriate adaptation (Soniewicki & Paliszkiewicz, 2019). In this systematic review, Patel et al (2021) showed that Indian IT firms mostly transfer knowledge from their headquarters in the parent country to their subsidiaries in the host country using the onsite-offshore model where work is divided and coordinated between team members situated between the two locations.…”

Section: Literature Classification Discussion Of Findings and Future ...mentioning

confidence: 94%

Adaptation: Retrospection of a Decade

NDAGI¹,

ALI²

2022

IJAREMS

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Expatriate adaptation refers to degree of fit between the expatriate's ideal requirements and his new environment. Extant literatures indicate that the success of multinational operations is overall dependent on successful adaptation of expatriates. However, as expatriate adaption evolves as an important subject in international management research, salient emerging issues need to be highlighted for the attention of researchers and industry players. This systematic review aggregates a decade (2012 -2021) depth research. Systematic search was conducted on Scopus on 28th October 2021 and repeated accordingly on 3 rd January 2022. Whence, 2,967 records were extracted. The methodology is based on Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework which emphasizes methodological steps of identification, screening, eligibility and included and ensures transparency and comprehensive reporting for critical judgement. Following the review panel parameters of inclusion and exclusion criteria, 67 articles were explored. Hence, descriptive analysis showed steady rise in research publications. 88% of the records found were empirical. Literature classification and analysis identified six (6) emerging themes including yopatriates, flexpatriates, female expatriates. academic expatriates, dual career couple expatriates, and expatriate hostile environment. We recommend investigation into these emerging themes in order to determine adaptation intricacies in each domain.

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Section: Literature Classification Discussion Of Findings and Future ...mentioning

confidence: 94%

Adaptation: Retrospection of a Decade

NDAGI¹,

ALI²

2022

IJAREMS

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“…Further implementation of digital production technology contributes to the enhancement of operational productivity, which in turn impacts corporate creativity. According to Patel et al (2021) , KMP positively impacts company results through business innovation. There is no doubt that creativity and corporate sustainability are directly related, but the purpose of this study is to show that the CSP is directly influenced by KMP.…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

“…KM strategies are being adopted by organizations to achieve sustainable goals. A successful and sustainable economy relies largely on the contribution of human intellectual capital ( Mohsin et al, 2021 ; Patel et al, 2021 ). In addition to helping organizations build up the capabilities required for frugal innovation (FI), KMP also assists organizations in developing a culture of corporate sustainable performance (CSP).…”

Section: Introductionmentioning

confidence: 99%

Linkages Between Knowledge Management Process and Corporate Sustainable Performance of Chinese Small and Medium Enterprises: Mediating Role of Frugal Innovation

2022

Front. Psychol.

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In the contemporary world, frugal innovation (FI) is the most discussed area to enhance corporate sustainable performance (CSP) in manufacturing firms. The knowledge management process (KMP) is also a key determinant of FI. Existing literature is limited to knowledge management (KM) and its impact on CSP. This study aims to determine the effect of the KMP (acquisition, dissemination, and application) on sustainable corporate performance with the association of FI. The survey method was used to collect data from 356 small and medium enterprises (SMEs) in China. Structure equation modeling was applied to obtain the results of collected data. Results show that all three dimensions of KM have a significant impact on CSP. Furthermore, FI also has a significant and positive impact on CSP. Results further show that FI partially mediates the relationship of the knowledge dissemination, knowledge application and sustainable corporate performance but no mediation role FI was found between knowledge acquisition and CSP. The findings of this study will provide useful insights for experts and manufacturers. It will help to understand the role of KM in their organizational behavior by being an economical manufacturing process. This study underscored the importance of the KMP to policymakers. In countries such as China that have global orders, KM is an essential determinant of FI. KM is a tool used to achieve CSP goals inside and outside of an enterprise, thus the development firms need to focus on KM.

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“…For professional services firms, the internal capabilities are embedded in their human capital, or simply put, the tacit knowledge held by individuals in the firm. Unlike explicit knowledge, which can be transferred through written instructions and shared documents, the management and cross-border transfer of tacit knowledge requires interpersonal interaction (Patel, Rammal, Ferreira and Prikshat 2021). Hence, the movement of professionals to share existing and learning new knowledge is critical for service firms to sustain their competitive advantage.…”

Section: Introductionmentioning

confidence: 99%

Internationalization and knowledge management strategies of service firms: impact of regulatory environment in regional markets

Findlay

Rammal

Rose

et al. 2021

JKM

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Purpose This study aims to the influence and impact of regulations and highlights the barriers to market entry faced by Australian professional service firms in the European Union (EU) and their strategies to manage and transfer tacit knowledge. Design/methodology/approach The authors collected data by reviewing relevant regulatory documents and conducting semi-structured interviews with key informants from Australian architecture firms and senior representatives from the professional, trade and regulatory bodies in Australia and Europe. Findings Historically, Australian professional service firms use the United Kingdom (UK) as their EU base. The mutual recognition of qualifications and prior experiences are barriers to intra-organizational expatriation and knowledge transfer. The study identifies the dual nationality of the architects as a way of circumventing the residency/nationality restrictions. Originality/value The study discusses Brexit and how the uncertainty surrounding the UK and EU’s agreement adds to the complexity for non-European firms’ market entry and operations in the region.

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Knowledge management, sharing and transfer in cross-national teams and the remote management of team members: the onsite-offshore phenomenon of service EMNEs

Cited by 7 publications

References 65 publications

Adaptation: Retrospection of a Decade

Adaptation: Retrospection of a Decade

Linkages Between Knowledge Management Process and Corporate Sustainable Performance of Chinese Small and Medium Enterprises: Mediating Role of Frugal Innovation

Internationalization and knowledge management strategies of service firms: impact of regulatory environment in regional markets

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