Knowledge Management in Startups and SMEs: A Systematic Review

Ahmed, Dena; Salloum, Said A.; Shaalan, Khaled

doi:10.1007/978-3-030-64987-6_22

Cited by 11 publications

(11 citation statements)

References 55 publications

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“…appraisal schemes, training, recruitment, selection and induction, can better adapt to COVID-19 (Krammer, 2022). Furthermore, start-ups with better knowledge management may have an edge in adapting to COVID-19 (Ahmed et al , 2021). Furthermore, start-ups have either opted for business model innovation or adaptation depending on their firm size and magnitude of crisis faced (Guckenbiehl and Corral de Zubielqui, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

“…While start-ups have been relying on technology to improve their performance, it is the COVID-19 pandemic that has undersigned the importance of technology for sustainability (Ahmed et al , 2021; Abbas and Mehmood, 2021). While technology can help start-ups for survival in the pandemic, Satyanarayana et al (2021) highlight several factors responsible for overall competitiveness in Indian start-ups like firm-specific factors (development capability, sales capabilities, funding support), entrepreneur specific factors (industry experience, start-up experience) and external environment specific factors (GDP, industry).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The other two aspects of the TAM model, behavioural intention and use behaviour, are implicit due to the setup of the study in the tech-based start-up domain. TAM highlights acceptance of new technology for use and has high relevance for the sustenance of start-ups during the COVID-19 pandemic (Ahmed et al , 2021). Several start-ups plan to adapt and adopt technology to aid their operations, depending on the usefulness and ease of use of the same.…”

Section: Literature Reviewmentioning

confidence: 99%

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Does technology make start-ups resilient amidst COVID-19? A qualitative enquiry

Tiwari

Das

Dubey

et al. 2023

QMR

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Purpose This paper aims to explore the challenges faced by start-ups during COVID-19 and highlight solutions for catering to the new-normal consumer behaviour. The study accounts for 15 deep-tech start-ups sailing through the pandemic and their responsiveness. This study brings forth insights and experiences from the Indian start-up founders and CEOs during COVID-19. Design/methodology/approach This study uses a qualitative approach and is exploratory and phenomenological. A purposive sample of 15 young start-ups founded between the years 2013–2020 by founders aged between 24 and 41 was selected for the study. The recorded telephonic interview was collected from the founders from April 2021 to September 2021. The thematic analysis of the study evolves from Braun and Clarke (2006) using the MAXQDA 2020. Findings The study emphasizes upon challenges faced by start-ups, crisis management of start-ups and the relevance of technology-based start-ups during challenging times. This research provides a qualitative framework to establish the role of the technology acceptance model (TAM) towards the adaptability, responsiveness and resilience demonstrated by the start-ups. The findings also highlight the solutions to address challenges faced by start-ups and road to recovery. Practical implications The study has great relevance and lessons for budding entrepreneurs during crisis management. The study has implications for corporations and governments in terms of setting up incubators and accelerators to support budding entrepreneurs. Originality/value The study is unique in highlighting the relevance and importance of TAM for start-ups during crisis management like COVID-19. The study thrusts upon the need of technology acceptance for better crisis management.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 1 more Smart Citation

Does technology make start-ups resilient amidst COVID-19? A qualitative enquiry

Tiwari

Das

Dubey

et al. 2023

QMR

View full text Add to dashboard Cite

show abstract

“…In this way, these companies can flourish and survive in complex environments [18] and improve business compatibility and reliability [19]. Technology-driven businesses are newly established companies or enterprises that try to bridge the gap in the market and solve a problem if the solution is not evident [4]. Due to their significance to scientific and technological development, these companies have been chosen to commercialize knowledge and ideas by supplying new services and products, promoting previous services and products through joint research and development (R&D) activities, maintaining and developing a sustainable competitive advantage in hardware, software, e-readiness, and Internet development.…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

“…Still, these companies should make most of their limited resource as they are constantly looking for the perfect business model for their operations as their operating environment is filled with uncertainty and turmoil. A major part of these resources is their human resources, including people such as employees and managers who try to use other tools to maximize the company's chances of success [4]. The growing significance of sustainability in corporate governance has motivated researchers to understand how sustainability can be introduced to business practices [2].…”

Section: Introductionmentioning

confidence: 99%

The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media

et al. 2022

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Sustainability is a fundamental principle for human resource management worldwide. This study aimed to examine the effect of knowledge management components on the sustainability of technology-driven businesses mediated by social media in emerging markets. This descriptive-correlational study was conducted in April 2022. The statistical population comprised 537 businesses, and the sample size (estimated using Cochran’s formula) was 224 research and development employees. A 25-item questionnaire scored on a 5-point Likert scale was administered to collect data, which were analyzed in SmartPLS 3. The findings showed that for technology-driven businesses to be in a sustainable environment, knowledge management components must be applied in all parts of the company. The application of knowledge management creates value and a sustainable competitive advantage in a dynamic environment. Furthermore, effective participation in the organizational social network can activate knowledge management and create value. Thus, knowledge acquisition through social media optimizes learning and ideation, and for technology-driven companies that lack resources, this acquisition enables development and sustainability in a dynamic environment.

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