Knowledge management: Implications to SMEs performance in Nigeria

Abstract

Purpose: The purpose of this research is to determine the effect of knowledge management on firm’s performance in selected manufacturing small and medium enterprises (SMEs) in Southeast Nigeria.
 Design/Methodology/Approach: The data is gathered from different manufacturing SMEs in Southeast Nigeria for this study. The sample size was 196 gathered from the population size of 800 selected manufacturing SMEs. The convenience sampling is used for the study. Descriptive statistics (frequency tables and percentages) was adopted for data presentation, however, Pearson correlation co-efficient along with regression analysis was applied for hypotheses testing.
 Results: The results exposed that there is an encouraging positive significant association between knowledge management along with SMEs performance. The outcome expressed that there is an encouraging significant relationship between the knowledge management dimensions (knowledge sharing, knowledge acquisition in addition to knowledge protection) and firm performance dimensions (market share, sales growth as well as customer satisfaction).
 Conclusion: The study concluded that SMEs which acquire new knowledge tend to satisfy their customers more than those with outdated knowledge, and those who share knowledge with employees tend to gain larger market share than those who do not share with employees.
 Contribution to Literature: This study contributes to the existing literature in two ways: first, this utilized the knowledge management variables which were not utilized in previous studies. Second, this study decomposed firm performance by using three different indicators.

Examining the Interplay of Talent and Knowledge Management in Shaping Employee Performance: A Study on Surabaya International Airport

“…These systems should collect, integrate, and store important information while also providing opportunities for participation. This is where Knowledge Management (KM) comes in, as it supports organizational success (Okoli et al, 2023). Knowledge Sharing is a crucial component of KM, which involves exchanging information between employees and stakeholders within a business unit or association.…”

“…There still needs to be more research on talent management and knowledge management in the SOE sector in the airport industry. It has been established through numerous studies that there is an indisputable correlation between talent management and employee performance (Choirun et al, 2016a;Divya Malika & Aminuddin Irfani, 2022;Febriani, 2012;Kravariti et al, 2022;Neha, 2019;Rabbi et al, 2015;Sen et al, 2023) and knowledge management to employee performance (Hsiao et al, 2011;Okoli et al, 2023;Pinasti & Nurdin, 2022;Tan, 2015), However, writing in the SOE sector, particularly in the airport industry, needs to be more frequent. The authors were investigating the correlation between talent management and knowledge management on employee performance at Juanda International Airport Surabaya.…”

Assessment of the effects of knowledge management on the performance of the Moroccan public and semi-public sectors: An empirical analysis

“…Furthermore, the performance of public and semi-public organisations depends on the availability of reliable knowledge in a timely manner for processing and decision-making. Therefore, knowledge management appears as a factor with a positive impact on performance (Nuel, Peace, & Ifechi, 2023). This paper aims to determine This study contributes to existing research by analysing the direct effect of knowledge management and knowledge quality on organisational performance and the impact of effective knowledge management on the relationship between knowledge quality and organisational performance.…”