Knowledge management acquisition improvement by using software engineering elicitation techniques

Vásquez-Bravo, Diana-Marcela; Sánchez-Segura, Marı́a-Isabel; Medina-Domínguez, Fuensanta; Seco, Antonio de Amescua

doi:10.1016/j.chb.2013.09.003

Cited by 17 publications

(7 citation statements)

References 10 publications

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“…Nesse contexto, apoiam a aquisição do conhecimento por meio da disponibilização do acesso a uma estrutura de postagem com conteúdo e arquivos (YU; LU; LIU, 2010). Isso porque o processo de aquisição de conhecimento permite sintetizar conhecimentos e estabelecer conceitos e relações (VÁSQUEZ-BRAVO et al, 2014). Ambas as ferramentas devem ser disponibilizadas via intranet que, de acordo com Tyndale (2002), também funciona como uma ferramenta que distribui as informações para toda a organização, permitindo que funcionários publiquem informações pertinentes para a organização, além de facilitar o acesso de documentos em um banco de dados.…”

Section: Resultsunclassified

Estudo De Caso De Mineração De Dados Para Análise De Bancos De Dados Empresariais

Faria¹,

Andrade²,

Facó³

2018

A Engenharia De Produção Na Contemporaneidade 2

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Engenharia de produção. 2. Gestão de qualidade. I. Título. CDD 658.5 Elaborado por Maurício Amormino Júnior -CRB6/2422 O conteúdo dos artigos e seus dados em sua forma, correção e confiabilidade são de responsabilidade exclusiva dos autores.2018 Permitido o download da obra e o compartilhamento desde que sejam atribuídos créditos aos autores, mas sem a possibilidade de alterá-la de nenhuma forma ou utilizá-la para fins comerciais.

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Section: Resultsunclassified

Estudo De Caso De Mineração De Dados Para Análise De Bancos De Dados Empresariais

Faria¹,

Andrade²,

Facó³

2018

A Engenharia De Produção Na Contemporaneidade 2

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“…Since requirements engineering has an important role in different stages of the SDLC, its consideration in software development is crucial. This is supported by Vásquez-Brav [12] who mentioned that the elicitation techniques provided by software engineering can improve knowledge acquisition. On one side, researchers and practitioners are cognizant of the fact that most project failures are attributed to poor requirements [13].…”

Section: Requirement Elicitationmentioning

confidence: 87%

Requirement elicitation techniques for an improved case based lesson planning system

Saad

Dawson

2018

JSIT

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Purpose This paper presents a recommendation on how one requirement elicitation technique supports the other techniques in defining system requirement for a case-based system. A case-based lesson planning system aims to assist teachers in constructing quality lesson plans through its cycle which begins with case retrieval. To retrieve relevant lesson plans, appropriate inputs should be used and the intended output needs to be identified via suitable requirement elicitation techniques. The use of a single technique might result in inadequate requirement specification, thus affecting the quality of the output requirements as well as quality of the final information system. Design/methodology/approach Requirement elicitation was carried out in three phases: phase I involved document review, phase II was an interview and phase III used a survey. Respondents of the study comprised experienced teachers as well as new teachers. This research used both qualitative and quantitative approaches to answer the research questions, which involved semi-structured interviews, document review and survey to collect the relevant data. Documents were reviewed by analysing lesson plans from three different countries. In addition, a review of lesson plans prepared by teachers and the standard syllabus were carried out. Findings from the document review were used in structured interviews using a teach-back technique, sorting and matrix of attribute-values. A questionnaire was then constructed based on the interviews and document review. Findings The findings of this initial study, as part of a larger research investigation, would help in knowledge modelling and representation. This will contribute to effective case retrieval via good design of the system input and output. The study identifies important elements of a lesson plan according to their ranking. Keywords that were used by teachers as input for retrieval were identified together with the expected output. Research limitations/implications The main goal of requirement elicitation is to specify complete and detailed requirements of the proposed system. There are two main types of requirement: functional and non-functional requirements. This paper only focuses on functional requirements – specifically case retrieval with appropriate input and output. Practical implications Various requirement engineering (RE) techniques can be applied in different phases of requirement elicitation. Suitable technique should be chosen at different phases of RE, as it is important for triangulation purposes. Incomplete RE will affect the modelling part of system development, and, thus, affect the design and implementation of an information system. Social implications Software engineer or anybody involved in system development should plan accordingly for the RE process. They should be creative and reasonable in selecting suitable RE techniques to be applied. Originality/value This study aims to gain understanding of the various aspects of lesson planning. Crucial knowledge in lesson planning that was gathered from the elicitation phase is modelled to have a good understanding of the problems and constraints among teachers. The findings of this initial study, as part of a larger research investigation, would help in knowledge modelling and representation. This will contribute to effective case retrieval via a good design of the system input and output.

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“…Regarding this proposal, Bendjenna et al (2008) state that it focuses basically on the selection of a technique and leaves KM in the background. In this same sense, Vásquez et al (2014) argue that KM processes must encompass much more than identifying and capturing knowledge, so this proposal fails to capture the relevant knowledge for each specific domain. After evaluating this proposal, Tuunanen (2003) concludes that although it allows users to be represented and uses groups and communities, it does not take into account the multidimensionality or transdisciplinarity of requirements, thus making it difficult to manage knowledge.…”

Section: Related Workmentioning

confidence: 99%

A framework for knowledge management in requirements engineering

Serna

Bachiller³

2018

IJKMS

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Managing knowledge properly has become a necessity in all types of professional activities, especially in those whose products are highly utilised and disseminated, such as software engineering. Because we live in a softwaredependent society, this technological development requires improving the processes of understanding and manufacturing; thus, it is recommended to use knowledge as a basis to achieve such improvements. This paper presents the results of an analysis of the proposals to manage knowledge in requirements engineering, in which it is evident that the proposals fail to meet the needs of work teams. The practices evaluated in this study propose an integrated framework for the management of knowledge in RE comprised by the conjunction between the phases of knowledge and the stages of RE and characterised by including two principles of complex thought: transdisciplinarity and multidimensionality.

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Knowledge management acquisition improvement by using software engineering elicitation techniques

Cited by 17 publications

References 10 publications

Estudo De Caso De Mineração De Dados Para Análise De Bancos De Dados Empresariais

Estudo De Caso De Mineração De Dados Para Análise De Bancos De Dados Empresariais

Requirement elicitation techniques for an improved case based lesson planning system

A framework for knowledge management in requirements engineering

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