Key success factors for the launch of government social media platform: Identifying the formation mechanism of continuance intention

Guo, Junpeng; Liu, Zengguang; Liu, Yu

doi:10.1016/j.chb.2015.10.004

Cited by 91 publications

(76 citation statements)

References 70 publications

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“…Institutional theory researchers have shown that coercive pressures such as regulations are vital to create an environmental permit to adoption behavior (Lin and Ho 2016). Many studies have recommended that coercive pressures are an important predictor of GIT adoption (Kou, 2010;Lei and Ngai 2013;Gholami et al 2013;Guo et al 2016) Thus we hypothesize.…”

Section: Coercive Pressuresmentioning

confidence: 86%

Studying the effect of institutional pressures on the intentions to continue green information technology usage

Alziady

Enayah

2019

AJSSR

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The last decade witnessed the emergence of green information technology(GIT) which includes organizational initiatives to reduce the negative impact of information technology (IT) on the environment. GIT has gained considerable interest among researchers because of a huge negative impact on the environment and an extensive use of information technology. A research instrument has been developed to link three components: coercive pressure, normative influence, and mimicry and stdy their effect on GIT adopt and continuance intentions. The model is validated using data collected from a field survey of 99 managers of small enterprises (SEs) in Thi-Qar province. The analysis that normative pressures are the most influential in the adoption of green IT. The coercive pressures have the most significant effect on the continuance usage of GIT practices. The current study would contribute to illustrate knowledge in the field of IT, regarding the decision maker's intention for the adoption and continue using GIT through the development of a theoretical framework that identified the key factors of GIT adoption and intention continuance.

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Section: Coercive Pressuresmentioning

confidence: 86%

Studying the effect of institutional pressures on the intentions to continue green information technology usage

Alziady

Enayah

2019

AJSSR

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“…In fact, microblogs can be regarded as a hybrid of instant messaging and blog, which allows users to broadcast short messages about their experiences in daily life [3]. Specifically, with the recent advancement of wireless communication technologies, mobile government microblogs have become an important communication platform to facilitate two-way interactions between government agencies and citizens [4]. In this study, mobile government microblog refers to a microblog managed by government agencies or officials on the Sina Weibo mobile microblog platform.…”

Section: Introductionmentioning

confidence: 99%

Sustainability of Government Social Media: A Multi-Analytic Approach to Predict Citizens’ Mobile Government Microblog Continuance

Yang

Zeng

2018

Sustainability

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Attracting citizens and facilitating their continued usage is critical for the sustainable development of mobile government microblog services. Drawing on the stimulus–organism–response (SOR) framework and the literature related to perceived value, this study investigates the factors that affect citizens’ continuance intention vis-a-vis mobile government microblogs from a value-based perspective. A structural equation modeling (SEM)-neural network combined method was used to test the proposed model by using data collected from 301 mobile government microblog users in China. The SEM analysis shows that social influence, perceived interactivity, and perceived mobility positively affect citizens’ utilitarian value and hedonic value, which further affects their continuance intention. The significant factors obtained from the SEM are used as input for a neural network analysis to calculate their relative impacts. The results of the neural network analysis showed that perceived mobility is the most important factor influencing utilitarian value, while social influence is the most significant factor affecting hedonic value. The normalized importance of utilitarian value on continuance behaviors is larger than that of hedonic value.

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“…This framework proposes a logical assumption that various environmental cues play a role as stimuli (S) and affects individuals' cognitive or emotional responses (O), which leads to their behavioral responses (R) [2,11]. The SOR framework has been widely used to testify the association between environmental stimuli and behavioral responses by scholars [1][2][3]. Due to the psychology content it includes, several scholars extended its original pattern and applied it in the study of usage behaviors in various research contexts [2,[12][13][14].…”

Section: Stimulus-organism-response (Sor) Frameworkmentioning

confidence: 99%

“…More recently, several studies applied the SOR framework in mobile government social media settings to explain the key success elements for promoting government social media platforms [1,2]. For instance, Guo, Liu and Liu [1] treated gratification factors as the stimulus and examined their Sustainability 2019, 11, 6887 3 of 15 influences on the online experiential states and the responses of government microblog use. Ding, shuiqing, Chen, Long and Wei [2] also found that atmosphere and perceived integration as the stimulus significantly affect citizens' gratifications and their responses of their mobile social media participation.…”

Section: Stimulus-organism-response (Sor) Frameworkmentioning

confidence: 99%

“…With the advance of mobile technology and prevalence of social media services, the applications of mobile social media in public administration have been increasingly strengthened [1,2]. As a typical representative of mobile social media, mobile government microblog (GM) can provide up-to-date information to citizens and interact with citizens anytime and anywhere, which have been increasingly embraced by various government offices and departments [3].…”

Section: Introductionmentioning

confidence: 99%

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Sustainability of Government Microblog in China: Exploring Social Factors on Mobile Government Microblog Continuance

Yang

Pan

et al. 2019

Sustainability

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The sustainable development of mobile government social media depends citizens’ continued use. Based on the Stimulus-Organism-Response framework and social response theory, the present study investigated the impacts of perceived similarity and anthropomorphic cues on citizens’ mobile government microblog continuance. A research model of mobile government microblog continuance was developed and empirical tested by using dataset collected from 428 mobile government microblog citizens in China. The results of structural equation modeling demonstrated that perceived similarity (including external similarity and internal similarity), and anthropomorphic cues (including social interaction value, visual appearance, and identity attractiveness), have positive influences on both cognitive and affective involvement, which further determinate mobile government microblog continuance. Considering the path coefficient and significant levels, the impact from affective involvement on mobile government microblog continuance is stronger that from cognitive involvement.

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Key success factors for the launch of government social media platform: Identifying the formation mechanism of continuance intention

Cited by 91 publications

References 70 publications

Studying the effect of institutional pressures on the intentions to continue green information technology usage

Studying the effect of institutional pressures on the intentions to continue green information technology usage

Sustainability of Government Social Media: A Multi-Analytic Approach to Predict Citizens’ Mobile Government Microblog Continuance

Sustainability of Government Microblog in China: Exploring Social Factors on Mobile Government Microblog Continuance

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