Key observations from a survey about Six Sigma implementation in Brazil

Jesus, Abel Ribeiro de; Antony, Jiju; Lepikson, Herman Augusto; Cavalcante, Carlos Arthur Mattos Teixeira

doi:10.1108/ijppm-06-2013-0109

Cited by 22 publications

(14 citation statements)

References 29 publications

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“…Questionnaire Jesus et al (2015) Entrepreneurs seek on their own the implementation of quality programs and senior management is compromised. However, there are external reasons such as environmental and consumer protection laws that require managers to pursue quality programs, and often they are unaware of how to implement it.…”

Section: Methodsmentioning

confidence: 99%

“…organizations underwent a restructuring in an attempt at more agile internal communication (Berssaneti et al, 2016). Two studies have shown that management recognizes the performance of multiple tasks by employees, as something representative for organizations; however, do not apply Job Rotation, a process that establishes a rotation of functions (Jesus et al, 2015;Jacques et al, 2014).…”

Section: Methodsmentioning

confidence: 99%

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Representative Actions of Total Quality Management in Brazilian Companies: A Systematic Review

et al. 2021

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Total Quality Management (TQM) refers to a strategy used by the administrative sector so that all organizational levels understand the representativeness of adding quality to business procedures. Therefore, the present study aims to conduct a systematic literature review of high impact research on development of Total Quality Management in Brazilian companies, to identify the transformation procedures that are inserted in organizations. To that end, the Methodi Ordinatio was applied to the raw portfolio to identify the most relevant, high impact, studies in the area. Scopus and Web of Science databases were used from 2010 to 2019. Mendeley, EndNote and VOSviewer were used for reference management and clustering topics. The results show the main trends in the referred body of literature, organizational transformation procedures are related to the top-down model. It was evaluated that management based on shared responsibilities is used by few Brazilian companies, the relationship with suppliers is in the process of change and Total Quality Management is initially implemented in conjunction with some changes in the company, especially in the structure of organizational levels. Furthermore, this study gives an overview that the classic concept of Taylorism is still present in the structure of companies in Brazil and the process of continuous improvement is under a process of transformation.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Representative Actions of Total Quality Management in Brazilian Companies: A Systematic Review

et al. 2021

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“…In statistical terms, Six Sigma means 3.4 defects per million opportunities (DPMO). Sigma (σ) is the term used to represent the variation about the mean of a process (Jesus, Antony, Lepikson, & Cavalcante, 2015). In terms of business, Six Sigma is a strategy used to improve business profitability by eliminating waste, reducing the costs associated with poor manufacturing quality and improving the effectiveness and efficiency of all operations to meet or exceed the needs and expectations of customers (Coronado & Antony, 2002).…”

Section: Literature Reviewmentioning

confidence: 99%

Green Human Resource Management, Environmental and Financial Performance in Tourism Firms in Vietnam: Conceptual Model

Nhat¹,

Tučková²

2017

14th Annual International Bata Conference

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New product development (NPD) has gained more attention in innovation literature. Due to NPD may determine the unique position that organizations may conquer. However, few studies have examined how salespeople decide to sell existing products and new products. This importance relies on the premise that new products need to be sold by organization's salesforce. The objectives of this study is to (1) to develop a comprehensive and integrative conceptual framework of the antecedents of salesperson existing and new product selling based on the job demands-resources (JD-R). Based on an extensive literature review and the proposed conceptual framework, a self-administered survey will be develop and will be sent to more than 400 salespeople in high-tech's organizations in Taiwan. Then, SPSS and partial least squares (PLS) will be employed to provide a descriptive analysis of the collected data and for further hypotheses testing. Finally, the study will show the expected findings and expected implications for the current literature and for practitioners.

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“…Although TQM triggered the human community to apply numerous tools and techniques to achieve continuous quality improvement, their impact on achieving business results was not very impressive [20]. In order to tune the TQM to meet the needs of achieving business results, Six Sigma was developed by Bill Smith in Motorola in the year 1987 [14]. As mentioned in the previous section, the companies which implemented Six Sigma gained significant financial benefit [21].…”

Section: History and Growth Of Six Sigmamentioning

confidence: 99%

“…This development was even termed by some authors as 'Big Dollar Impact'. The objective of Six Sigma is to ensure that the companies implementing it should produce less than 3.4 defects per million opportunities (DPMO) [3,13,14]. This value is very nearer to zero-defect manufacturing level.…”

Section: Introductionmentioning

confidence: 99%

Six Sigma through Poka-Yoke: a navigation through literature arena

Vinod

Devadasan

Sunil

et al. 2015

Int J Adv Manuf Technol

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From the middle of 1980s, Six Sigma concept emerged in Motorola. Because Six Sigma implementation facilitated the companies to achieve profitability, it was implemented subsequently in many parts of the world. Six Sigma is implemented by majority of the companies situated in the world by applying DMAIC (stands for define, measure, analyse, improve and control) phases. Meanwhile, there have been reports of the failures of implementing Six Sigma programmes presumably due to the failure to consider and apply the appropriate tools and techniques. In this regard, it is to be noticed that Poka-Yoke, which is a tool that can be used to achieve zerodefect manufacturing, has the potential to support the implementation of DMAIC phases of Six Sigma. On deriving this observation, the literature navigation reported in this paper was carried out to understand the essence of Six Sigma and PokaYoke as well as the trend of applying Poka-Yoke in DMAIC phases. In the literature survey conducted to carry out this literature navigation, the researches on applying Poka-Yoke concept in DMAIC phases were studied by referring to the relevant research papers. It has been pointed out that the Poka-Yoke solutions suggested in these research papers were not actually implemented in real-time scenario. Hence, this article ends with a suggestion that future researchers can make efforts to actually implement Poka-Yoke technique in DMAIC phases for achieving the goals of Six Sigma.

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Key observations from a survey about Six Sigma implementation in Brazil

Cited by 22 publications

References 29 publications

Representative Actions of Total Quality Management in Brazilian Companies: A Systematic Review

Representative Actions of Total Quality Management in Brazilian Companies: A Systematic Review

Green Human Resource Management, Environmental and Financial Performance in Tourism Firms in Vietnam: Conceptual Model

Six Sigma through Poka-Yoke: a navigation through literature arena

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