Kemahiran Komunikasi Bukan Lisan: Satu Kajian Terhadap Guru Pelatih Bukan Opsyen dalam Pengajaran Bahasa Arab

Abstract

Communication skill is a vital element that every teacher needs to master when conducting teaching activity. Nonverbal communication (NVC) has been identified as an element in teaching skills that helps teachers to improve the quality of their teachings as well as the students' interest and motivation. Hence, this study is conducted to explore the mastery and practices of non-option trainee teachers in NVC skills in teaching Arabic. This study adopted a qualitative approach through observation and document analysis as the main instrument of the study. Seven participants from Islamic Education program at Selangor International Islamic University College were involved in this study. Those semester six trainee teachers are currently undergoing training at schools. The data was analyzed using NVIVO software to elicit appropriate themes in order to determine the importance of NVC skills in teaching. The finding showed that trainee teachers were lack of NVC skills while conducting Arabic teaching. The implication of the study suggests that NVC should be made as communication elements that must be mastered by trainee teachers and applied in teachers’ training program. Also, a specific course on NVC needs to be designed by institutions that offer educational program out of their obligatory courses. This skill not only enhances the competency of non-option trainees in Arabic teaching but also becomes added value to them as Arabic is not their major program.
 Abstrak
 Kemahiran komunikasi merupakan suatu elemen penting yang perlu dikuasai oleh setiap guru ketika melaksanakan aktiviti pengajaran. Komunikasi Bukan Lisan (KBL) telah dikenalpasti sebagai satu elemen dalam kemahiran mengajar yang membantu guru mempertingkatkan kualiti pengajaran serta minat dan motivasi murid. Justeru, kajian ini dijalankan untuk meneroka penguasaan guru pelatih bukan opsyen dalam kemahiran KBL dan amalannya dalam pengajaran Bahasa Arab. Kajian ini berbentuk kualitatif yang dilaksanakan melalui kaedah pemerhatian dan analisis dokumen sebagai instrumen. Peserta kajian melibatkan tujuh orang guru pelatih semester enam program Diploma Perguruan Pendidikan Islam, Kolej Universiti Islam Antarabangsa Selangor yang sedang menjalani latihan praktikum di sekolah. Data dianalisis dengan menggunakan perisian NVIVO untuk mendapatkan tema-tema yang sesuai bagi menentukan kepentingan kemahiran KBL dalam pengajaran tersebut. Dapatan menunjukkan guru pelatih kurang menguasai kemahiran KBL ketika melaksanakan pengajaran Bahasa Arab. Implikasi kajian pula menjelaskan bahawa KBL seharusnya dijadikan elemen komunikasi yang wajib dikuasai oleh guru pelatih dan perlu diterapkan ke dalam program pendidikan guru. Satu kursus spesifik tentang KBL perlu dibina oleh pihak institusi yang menawarkan program pendidikan untuk guru pelatih semasa mereka mengikuti program perguruan tersebut. Kemahiran ini bukan sahaja dapat meningkatkan kompetensi guru pelatih dalam pengajaran Bahasa Arab malah memberi nilai tambah kepada mereka kerana Bahasa Arab bukan opsyen pilihan.