Kategorisasi Jenis Interaksi Antara Pemerintah Dan Masyarakat Dan Popularitas Media Sosial Pemerintah Daerah

Izzati, Afifah Nurul; Pratama, Azmi; Aristamy, I Gusti Ayu Agung Mas; Najwa, Nina Fadilah; Rakhmawati, Nur Aini

doi:10.21609/jsi.v14i1.567

Cited by 5 publications

(8 citation statements)

References 11 publications

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“…In measuring the success of communication with social media, research refers to the frequency and polarity of public comments on government posts. The results of this study found a fact that multimedia features such as photos and videos contribute to the success of communication [5].…”

Section: Introductionmentioning

confidence: 62%

Social Media-Based E-Government Application Feature

Madyatmadja¹,

Kiswanto²

2019

IJRTE

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Relation between e-Government and social media is an inseparable relationship. The purpose of e-Government who wants to improve public services, with the help of information and communication technology. The best solution is using social media. In Indonesia, e-Government is a concept that is implemented not only by the central government, but also by regional/local governments. Right now, many local governments in Indonesia already implemented e-Government. However, not all of Indonesia local governments that implemented egovernment have a social media-based e-Government application. There is a chance that a certain city/regency at Indonesia using same social media-based e-Government application. If the application is seen in terms of features, each application also has different features combination, which are the strengths and the uniqueness of each application. In this study, there are 9 applications that examined from 9 cities / regency in Indonesia. The purpose of this study is to analyse the relation between e-government and social media, in terms of using social media features and identified features that exist in each e-Government application that examined from 9 cities / regency in Indonesia with Systematic Literature Review. The feature found will be categorized with feature functionality categorization: Identity, Conversations, Sharing, Presence, Relationships, Reputation, and Groups. Each feature found can be having more than 1 feature functionality. The result of this study can be used as an indicator about features available at social media-based e-Government application and this study can be used to be a comparison or references for making another social media-based e-Government application in the future

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Section: Introductionmentioning

confidence: 62%

Social Media-Based E-Government Application Feature

Madyatmadja¹,

Kiswanto²

2019

IJRTE

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“…Penelitian yang dilakukan oleh (Furqon et al, 2018) menganalisis keaktifan media sosial milik pemerintah daerah berdasarkan jumlah like dan menganalisis sentimen masyarakat. Penelitian lainnya dilakukan oleh (Izzati et al, 2018) yang mengategorikan jenis interaksi pemerintah dan masyarakat serta mengetahui bagaimana popularitas media sosial pemerintah daerah. Penelitian yang dilakukan oleh (Puspitaningrum et al, 1394) menyimpulkan bahwa perlu adanya pengelolaan terhadap informasi yang akan dibagikan di media sosial milik pemerintah daerah dan informasi tersebut bermanfaat serta sesuai dengan kebutuhan masyarakat.…”

Section: Pendahuluanunclassified

Akuisisi Data Media Sosial Pemerintah Untuk Menganalisis Keterbukaan Informasi Penyebaran Covid-19

Najwa

Furqon

Sintiya

et al. 2021

Sostek

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The Covid-19 pandemic is spreading rapidly throughout the world, including in Indonesia. Every province in Indonesiahas been using social media to share Covid-19 information. This study aims to see the activeness and openness ofprovincial governments’ social media about Covid-19 information. The steps taken were crawling data on governments’social media, namely Instagram by taking 300 posts. Then, data extraction was carried out to filter data related to Covid19. This study also conducted a comparison or ranking of provinces that have had Covid-19 confirmed cases. The resultsshow that DKI Jakarta Province is the area that has the most Covid-19 confirmed patients. Meanwhile, the most activesocial media is North Sumatra Province. There is an influence on the growth rate of confirmed cases of Covid-19 with theactive provincial government social media. The research contribution has provided the analysis results of data acquisitionand is used as knowledge for government officials to increase the social media activeness of their local government.

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“…Penelitian selanjutnya melakukan kategorisasi jenis interaksi dan popularitas media sosial pemerintah di Indonesia [8]. Hasil penelitian tersebut adalah interaksi antara masyarakat dengan pemerintah perlu dilakukan kategorisasi jenis interaksi.…”

Section: Penelitian Terdahuluunclassified

“…Metode yang digunakan dalam penelitian ini mengacu pada metode berdasarkan penelitian [8] untuk menganalisis dan mengkategorikan jenis interaksi antara pemerintah dan masyarakat. Sosial media pemerintah tersebut akan diakuisisi datanya dengan mengidentifikasi jumlah pengikut (followers), suka pada pages tersebut (likepages), postingan (post), komentar (comments), postingan yang disebar (shared), dan suka pada postingan (likepost).…”

Section: Metodologi Penelitianunclassified

Analisa Jenis Interaksi Masyarakat dengan Akuisisi Data Sosial Media Pemerintah KAB/Kota Provinsi Riau

Najwa

Yuliska

Syaliman

2020

JKT

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This study aims to analyze the type of interaction which is done by acquiring City/District Government’s Facebook Fan page. The acquisition of Facebook Fan page is performed by identifying the number of followers, the number of likes of the page, the number of postings, the number of comments, the number of shared postings and the number of likes of postings. We perform the acquisition in 90 days. Based on the result of data acquisition on 13 Cities/Districts in Riau Province, it indicates that 100% City/District Governments have performed One-Way Push Interaction and 70% of them classified as Two-Way Pool interaction. As for network co-designer of service Interaction, we found that Bengkalis District is the most active in implementing this type of interaction. Based on the results of analyzing the type of interaction between citizens and local governments in Riau Province, most of the Social media Fan Page of local governments are passive. The Collaboration of governments and citizens, which is based on the number of shared postings is classified as low. The next study may discuss the strategy that can be implemented by the governments to maximize the use of social media as media to interact and communicate with the citizens.

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Kategorisasi Jenis Interaksi Antara Pemerintah Dan Masyarakat Dan Popularitas Media Sosial Pemerintah Daerah

Cited by 5 publications

References 11 publications

Social Media-Based E-Government Application Feature

Social Media-Based E-Government Application Feature

Akuisisi Data Media Sosial Pemerintah Untuk Menganalisis Keterbukaan Informasi Penyebaran Covid-19

Analisa Jenis Interaksi Masyarakat dengan Akuisisi Data Sosial Media Pemerintah KAB/Kota Provinsi Riau

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