Kaizen and Standardization

Kikuchi, T.; Suzuki, Momoko

doi:10.1007/978-3-319-91400-8_4

Cited by 8 publications

(4 citation statements)

References 6 publications

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“…However, it was commented widely that there was a lack of consultation in the development of the standard with global lean six sigma and OPEX practitioners, key academics and two leading professional quality bodies, in particular the Japanese Union of Scientists and Engineers (JUSE) and the American Society for Quality (ASQ) (Roser, 2016;Morgan, 2017). Kazakova (2021), Kikuchi and Suzuki (2018), Ishiyama (2016) and all concluded that the publication of the standard would not impact industries, as it would be too expensive and problematic for small and medium sized enterprises (SMEs) to implement and that the introduction of a standard was premature. The low uptake of the standard supports these themes in terms of certification.…”

Section: Critical Reception Of Iso 18404mentioning

confidence: 99%

“…Kazakova (2021), Kikuchi and Suzuki (2018), Ishiyama (2016) and all concluded that the publication of the standard would not impact industries, as it would be too expensive and problematic for small and medium sized enterprises (SMEs) to implement and that the introduction of a standard was premature. The low uptake of the standard supports these themes in terms of certification.…”

Section: Critical Reception Of Iso 18404mentioning

confidence: 99%

“…ISO 18404 certification is difficult and expensive for smaller organisations and industries in developing countries (Kikuchi and Suzuki, 2018; Ishiyama, 2016; Kazakova, 2021). Many organisations tailor their lean programmes to suit their circumstances (Bhasin and Burcher, 2006).…”

Section: Advantages and Disadvantages Of The Iso 18404 Standardmentioning

confidence: 99%

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Global study into the pros and cons of ISO 18404: a convergent mixed method study and recommendations for further research

Antony

McDermott

Sony

et al. 2021

IJQRM

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PurposeThe paper aims to investigate the pros and cons of having a standard for lean six sigma developed in 2015. The study follows up on a previous study by Antony et al. (2021) in more depth and aims to provide a more detailed investigation of various aspects of the standard.Design/methodology/approachA sequential mixed methodology was utilised by interviewing a panel of leading academics and practitioners familiar with lean six sigma followed by distributing a survey questionnaire to continuous improvement and operational excellence (OPEX) personnel.FindingsThe findings indicate that continuous improvement and OPEX professionals have conflicting views of International Standards Organisation (ISO) 18404. A majority of the participants of the qualitative study suggested, whilst supporting the requirement for a lean sigma standard, voiced concerns about the auditability of the standard and whether it is currently “fit for purpose” and proposed that it needs to be revised. Within the quantitative survey, 42% had never heard of the standard, and of the 58% who had heard of it, 90% had read it. Just 10% stated that they had or would apply the standard within their organisations. Just fewer than 50% felt that the standard was fit for purpose which suggests for further refinements of the standard in the future. Finally, 85% of respondents of the quantitative survey suggested for the revision of the standard whilst just 15% felt it should be removed.Research limitations/implicationsOther than a previous study by Antony et al. (2021), implementation of ISO 18404 in organisations and its benefits as well as empirical study looking into the impact of the standard on corporate performance in the literature were limited. An opportunity to review lessons learnt from a case study on the ISO 18404 standard implementation within an organisation would further enhance the research.Originality/valueThe paper provides a valuable resource for organisations to obtain insight into a standard in lean six sigma and whether to implement it or not. Furthermore, the results can form the basis of a case for the future revision of the standard by consolidating and strengthening the findings from the first study with more detailed quantitative and qualitative study.

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Section: Critical Reception Of Iso 18404mentioning

confidence: 99%

Section: Critical Reception Of Iso 18404mentioning

confidence: 99%

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Global study into the pros and cons of ISO 18404: a convergent mixed method study and recommendations for further research

Antony

McDermott

Sony

et al. 2021

IJQRM

View full text Add to dashboard Cite

show abstract

“…There is a lack of consultation and involvement of LSS practitioners, government bodies and professionals in developing the standard (Morgan, 2017). However, several authors (Kikuchi and Suzuki, 2018;Kazakova, 2021) commented that the publication of any standard does not mean it would work effectively for the purpose it was developed. Similarly, the study performed by Antony et al (2021a) stated that the organization has low uptake of ISO 18404 standard adoption.…”

Section: Introductory Reception Of Iso 18404:2015mentioning

confidence: 99%

A global study on applicability of ISO 18404:2015 for SMEs: an exploratory qualitative study

Antony

Swarnakar

Salentijn³

et al. 2022

TQM

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PurposeISO 18404:2015 standard defines the proficiencies to the attainment of distinct competency levels with either Lean Manufacturing or Six Sigma or separately combined strategy Lean Six Sigma (LSS). The purpose of this paper is to perform a detailed investigation of the applicability of current LSS competency standard in SMEs and examine the need for further improvement.Design/methodology/approachA qualitative-based semi-structured interview method was utilized globally by interviewing a group of LSS professionals with knowledge about the LSS implementation working in different leading organizations. All participants were asked to review the standard before the interview process to ensure that they are familiar with the standard.FindingsThe results reveal that the current ISO 18404:2015 standard does not fit SMEs to implement the LSS approach as it has several shortfalls that need to be fixed before its adoption or an urgent need to develop a more customized LSS standard for SMEs. The outcome further helps organizations understand theoretical knowledge about ISO 18404:2015, its role in operational excellence implementation, pros, cons, critical success factors and required changes for further improvement within the standard.Research limitations/implicationsThere were very limited baseline studies in the literature. A mixed method strategy that includes qualitative and quantitative data would yield better data so that more robust outcomes can be derived from the research.Originality/valueTo the best of authors' knowledge, this is the first empirical research on the applicability of ISO 18404:2015 for SMEs, which encapsulate opinions of LSS professionals working in several SMEs.

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Implementing an Order Pull System into a Medical Device Company Using Define for Lean Six Sigma Methodology

O’Donoghue,

McDermott,

Trubetskaya

et al. 2024

IFIP Advances in Information and Communication Technology

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Kaizen and Standardization

Cited by 8 publications

References 6 publications

Global study into the pros and cons of ISO 18404: a convergent mixed method study and recommendations for further research

Global study into the pros and cons of ISO 18404: a convergent mixed method study and recommendations for further research

A global study on applicability of ISO 18404:2015 for SMEs: an exploratory qualitative study

Implementing an Order Pull System into a Medical Device Company Using Define for Lean Six Sigma Methodology

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