Joint Responsibility: A trap in managing social security agency for healthcare social funds?

Abstract

The issue of organizational management which ran by the Social Security Agency (Badan Penyelenggara Jaminan Sosial) for Healthcare has come up to mass media with its financial deficit. Some said this is linked to lack of capacity of directors in managing BPJS for Healthcare. President's intervention is needed to select members on those positions with proper capacity. The Law of the Republic of Indonesia. No. 24 Year 2011 Article 38, explains the responsibilities imposed on all directors (joint responsibility) due to errors in managing social funds. However, the regulation has not explained the details of the definition of financial loss, management technical instructions, and sanctions will be imposed. By using Systems Thinking approach and Soft System Methodology, this research invites us to understand the problem situation, transformation should be taken, and social engineering as the way to create public services. This paper will analyze the collaborative governance perspective as a cooperative approach in overseeing BPJS for Healthcare through Triple Helix to Quadruple Helix model. The focus of this paper is in the stage of identifying a series of factors that are crucial within the collaborative process itself, which includes shared understanding.

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