Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives

Neumann, Oliver; Matt, Christian; Hitz-Gamper, Benedikt; Schmidthuber, Lisa; Stürmer, Matthias

doi:10.1016/j.giq.2019.101411

Cited by 41 publications

(59 citation statements)

References 74 publications

(126 reference statements)

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“…The public can easily access all the information offered by the government to build confidence in the engagement process [201]. Creating public engagement is of major concern for successful public administration in the developing field of smart government [6], therefore, we can conclude that public participation plays a significant role in enhancing the usefulness of IoT service orchestration and it is a primary intent to implementation of IoT in the public sector.…”

Section: Resultsmentioning

confidence: 99%

“…It has been recognized in various studies that recognition from others influences the public participation process and thus increases the perceived usefulness of the system [102]. IoTempowered innovations is a growing field in smart government systems that needs public participation for successful public administration [6], [103]. A frameworkbased approach using ontotext and social media was explored in a study about enhancing citizens' engagement in the annotation of smart cities [104], which evidences the importance of public engagement.…”

Section: Perceived Usefulness (Pu) To Intensify E-gov Iot Usage Bementioning

confidence: 99%

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Success Factors Influencing Citizens’ Adoption of IoT Service Orchestration for Public Value Creation in Smart Government

Chohan

2020

IEEE Access

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Digitization and lightning expansions in digital technology have made it possible to collect data on almost anything, making it easier to quantify and integrate the collected data. The diffusion of IoT technologies has fostered the government-citizen relationship, creating a powerful argument for public value creation. Thus, IoT service orchestration can influence the development and trustworthiness of intention to use behavior. This study aims to explore the success factors of IoT service orchestration to create public value in smart government by integrating ISST and cognitive trust into TAM. Based on the literature and research outcomes, a comprehensive IoT-based Public Value Model (IoT-PVM) was developed to provide a complete picture of system success. This conceptual model is validated analytically through a quantitative method using PLS-SEM. The findings highlight that IoT service orchestration can enable the government to deliver public value, just as public trust has a parental role in building citizens' positive behavior intentions towards the use of IoT in e-government services. The model explains 71.8% variance in perceived ease of use, 59.7% in public trust, 62.6% in perceived usefulness, 61.9% in usage behavior intention, and 69.8% of public value creation. The study results and discussion offer valuable insights regarding the public value creation of IoTempowered public services and also contribute to academic research literature and are practically helpful for policymakers for designing IoT service orchestration and making government smarter, more transparent, and responsive to citizens.

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Section: Resultsmentioning

confidence: 99%

Section: Perceived Usefulness (Pu) To Intensify E-gov Iot Usage Bementioning

confidence: 99%

Success Factors Influencing Citizens’ Adoption of IoT Service Orchestration for Public Value Creation in Smart Government

Chohan

2020

IEEE Access

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“…In this respect, the smart city platform can play an important role in e-government (electronic government) information disclosure, administrative efficiency, transparency, citizen-centricity, citizen participation, and cooperation [7][8][9][10]. In addition, it is developing as a tool that can realize network governance through mutual communication and the creation of new public value by utilizing the network of the platform [11][12][13][14][15][16][17][18]. Network governance contributes to solving social problems in the traditional bureaucracy and realizing it as a coordination method that seeks cooperation and interaction among members [11,[15][16][17][18].…”

Section: Introductionmentioning

confidence: 99%

“…To manage e-governments through innovative PPPs (public-private partnerships), various countries around the world are operating portals of smart city platform according to their vision and purpose. In other words, participation, cooperation, and decision-making through the portal can realize public value [13,14,26]. Following this trend, the Korean government recognized the importance of such a portal and planned to develop a portal to be distributed to local governments.…”

Section: Introductionmentioning

confidence: 99%

Toward Sustainable Governance: Strategic Analysis of the Smart City Seoul Portal in Korea

Yoo

2021

Sustainability

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Currently, the efforts of many cities around the world, including Seoul, are aimed at transforming themselves into smart cities under a governance vision. Thus, the purpose of this study is to propose a reinforcement plan for the ’Smart Seoul’ portal to develop into a cooperative, participatory, and network governance. We select four representative smart city portals from Barcelona, Amsterdam, Columbus, and Singapore and evaluate their main features and roles. We sort the features analyzed in each portal based on certain governance strategies, employing their key features as part of our evaluation criteria model. These evaluation criteria are used to analyze the ‘Smart Seoul’ portal and create a strengthening plan. The plan comprises a set of actions intended to improve the portal’s capabilities in terms of disclosure of information, the participation of stakeholders, and civil petition services. When this plan is implemented, the resulting optimal information disclosure through the ‘Smart Seoul’ portal will ensure the transparency of Seoul’s administration and create an environment in which citizens can actively participate in solving urban problems and making decisions. In addition, the results of this study will be an important guideline for the design and operation of smart city portals, and the catalogs for key features are expected to be used to make smart city portal design regulations in the future.

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“…Applying innovative thinking to optimize public administration processes [1], to improve public services and products [2], or simply to create public value [3,4] is a growing contemporary trend. The need for innovation in the public sector has been increasingly recognized in the last decade [5][6][7][8][9][10], but still requires more clarity in order to move beyond the buzzword perception of [11] "magical concept" [12,13] or "public chic" characterizations [14].…”

Section: Introductionmentioning

confidence: 99%

A Comparative Analysis of Municipal Public Innovation: Evidence from Romania and United States

Vrabie

Ianole-Călin

2020

Journal of Open Innovation: Technology, Market, and Complexity

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This paper aims to investigate innovation capacity mechanisms at a municipal level, through a comparative case study of public sector innovation labs from Boston (US) and Cluj-Napoca (Romania). We employed a qualitative approach, using as a primary tool the OECD framework for assessing the capacity of cities to innovate, and secondarily, a taxonomy of behavioral change strategies. We showed that, despite differences rooted in culture and institutions, innovation labs support the determinants of urban innovation capacity. However, the intensity of their support varies significantly, depending on organizational arrangements and the chosen methodological approach. Accepting this limitation may be an important step in re-configurating innovation labs and in moving towards a clearer agenda on sustainable urban innovation.

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Joining forces for public value creation? Exploring collaborative innovation in smart city initiatives

Abstract: He holds a doctorate in Business Administration and Management from the University of Bern. His research interests include digital transformation in government, public management, innovation, crowdsourcing, and open data.

Cited by 41 publications

References 74 publications

Success Factors Influencing Citizens’ Adoption of IoT Service Orchestration for Public Value Creation in Smart Government

Success Factors Influencing Citizens’ Adoption of IoT Service Orchestration for Public Value Creation in Smart Government

Toward Sustainable Governance: Strategic Analysis of the Smart City Seoul Portal in Korea

A Comparative Analysis of Municipal Public Innovation: Evidence from Romania and United States

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