Job satisfaction in mental health agencies

Dehlinger, Jonathan; Perlman, Baron

doi:10.1007/bf00820757

Administration in Mental Health

1978

DOI: 10.1007/bf00820757

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Job satisfaction in mental health agencies

Jonathan Dehlinger¹,

Baron Perlman²

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Cited by 5 publications

(1 citation statement)

References 61 publications

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“…Sarata in 1974 was able to find fewer than 20 studies concerned with human services, mostly with nurses. Several years later Dehlinger and Perlman (1978) could find only a few others and called human service employees "industry's forgotten ~The author extends his appreciation to Charles E. Michaels who collected several of the samples described in this paper. The author would appreciate Job Satisfaction Survey users sharing results.…”

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confidence: 91%

Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey

Spector

1985

American J of Comm Psychol

1,382

1,121

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The development of the Job Satisfaction Survey (JSS), a nine-subscale measure of employee job satisfaction applicable specifically to human service, public, and nonprofit sector organizations, is described. The item selection, item analysis, and determination of the final 36-item scale are also described, and data on reliability and validity and the instrument's norms are summarized. Included are a multitrait-multimethod analysis of the JSS and the Job Descriptive Index (JDI), factor analysis of the JSS, and scale intercorrelations. Correlation of JSS scores with criteria of employee perceptions and behaviors for multiple samples were consistent with findings involving other satisfaction scales and with findings from the private sector. The strongest correlations were with perceptions of the job and supervisor, intention of quitting, and organizational commitment. More modest correlations were found with salary, age, level, absenteeism, and turnover.

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mentioning

confidence: 91%

Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey

Spector

1985

American J of Comm Psychol

1,382

1,121

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The meaning of doing a good job: Findings from a study of rural and urban mental health centers in the south

Eisenhart

Ruff

1983

J. Community Psychol.

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This paper describes the development of a conceptual model concerning the relationship between the organization and utilization of staff in mental health centers, job satisfaction, and staff retention. In the rural and urban centers visited during the study, differences were found in the patterns of staff organization and utilization and in the meanings of “doing a good job.” It is hypothesized that these meanings provide the framework in which staff members interpret their own job performances or, in other words, come to feel satisfied or dissatisfied with their work. It is further suggested that these meanings mediate any direct relationship between satisfaction and retention. This model has implications for future research of rural/urban differences, job satisfaction, and staff retention in mental health centers.

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Changes in staff satisfactions after increases in pay, autonomy, and participation

Sarata

1984

American J of Comm Psychol

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Changes implemented at three youth treatment facilities consisted of salary increments, salary increments plus increased staff autonomy, or salary increments plus increased participation in decisions. Measures of satisfaction were obtained before and after these changes. Salary increments were followed by increased levels of satisfaction with pay and overall satisfaction. Increasing autonomy or participation led to higher satisfaction with work. Difficulties encountered during implementation of the high-autonomy procedures led to decreased satisfaction with supervisors. Implementation of the high-participation procedures was followed by decreased satisfaction with co-workers.

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Job satisfaction in mental health agencies

Cited by 5 publications

References 61 publications

Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey

Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey

The meaning of doing a good job: Findings from a study of rural and urban mental health centers in the south

Changes in staff satisfactions after increases in pay, autonomy, and participation

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