"It's not my Fault!"

Abstract

We investigated the effects of the deceptive behaviour of a robot, hypothesising that a lying robot would be perceived as more intelligent and human-like, but less trustworthy than a non-lying robot. The participants engaged in a collaborative task with the non-lying and lying humanoid robot NAO. Apart from subjective responses, a more objective measure of trust was provided by the trust game. Our results confirmed that the lying robot was perceived as less trustworthy. However, we have found no indication of the increased intelligence or human-like perception of the robot. Instead the robot was perceived as less friendly, kind and responsible. The results of trust game were aligned with the results obtained via subjective responses showing the potential of this indirect trust measure in the human-robot interaction studies.

“Sorry, it was my fault”: Repairing trust in human-robot interactions

“…For example, finding excuses can be perceived to be deceptive, selfabsorbed, and ineffectual (Schlenker et al, 2001), thus diminishing trustors' willingness to reconcile (Tomlinson et al, 2004). Since people do not like lying robots (Wijnen et al, 2017), external attributions can be counterproductive when trustors are not convinced of robots' innocence. Given both studies found apology with internal attributions rehabilitate trust better for competence-based violations, it is also expected to acquire similar findings in the HRI settings:…”

The Influence of Robots’ Fairness on Humans’ Reward-Punishment Behaviors and Trust in Human-Robot Cooperative Teams

“…The more powerful resource allocation to humans is, the higher people's trust in robots will be. The self-interested unfair behaviors of robots go against human interests, and robots that violate social norms are blamed by human beings and receive less human-robot trust (Wijnen et al, 2017).…”