It's just not cricket

Stater, Brian J.

doi:10.1080/1360236032000040866

Cited by 8 publications

(3 citation statements)

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“…Various reports and studies (Stater, 2002 in Siva and London, 2011; Angral, 2019; RIBA, 2015) raise the architects' tendency to be peer-oriented rather than client-oriented, alienating the clients and end-users, therefore, bringing these to see architects as “arrogant” and “inflexible” (Siva and London, 2011; Angral, 2019). Architects are known to rely on their own experience as a main reference whilst designing (Cuff, 1991; Imrie, 2003; Verhulst et al.…”

Section: Resultsmentioning

confidence: 99%

Interactions between architects and end-users during housing design processes: a systematic literature review

Mertens

Hamarat

Elsen

2022

ARCH

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PurposeThis research focuses on the interactions between architects and end-users during the design process of housing projects, both experiencing challenges and friction points when meeting.Design/methodology/approachThe authors conducted a systematic literature review (SLR), based on and adapted from Kitchenham and Charters' work (2007). The thematic analysis of N = 104 identified articles reveals 13 main themes and 30 subthemes specific to architects, end-users and the interactions of architects and end-users, and 3 main groups of other actors intervening in these dynamics. The authors organize the data by actors and the actors' social encounters, themes and subthemes. The authors focus on some aspects, given possible evolution of practices.FindingsThe authors question the role of architects and the ways both parties share respective knowledge. The authors also discuss the various scales of social encounters depicted through literature, from traditional discursive meetings to participatory practices, and raise the lack of convincing tools genuinely used in current housing architecture practices. Finally, the authors point out the need for further field research in order to practically bridge the gap between researchers and practitioners.Originality/valueThe authors present an overview of the most relevant papers, organized in a table and grouped by themes. This represents a major output of this SLR, and gives the concerned readers the opportunity to get a grasp on readers' sub/theme of interest.

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Section: Resultsmentioning

confidence: 99%

Interactions between architects and end-users during housing design processes: a systematic literature review

Mertens

Hamarat

Elsen

2022

ARCH

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“…As the findings of past studies (RIBA, 1992(RIBA, , 1993(RIBA, , 1995Stater, 2002) have consistently identified, the profession's tendency to be peer-oriented rather than client-oriented has had the unintended consequence of alienating clients where architects have been described as 'arrogant' and 'inflexible'. The manner in which architects successfully strike a balance of autonomy in their relationship with clients is a central skill required of architects, but is one that has received limited attention within the design management literature.…”

Section: Demystifying the Architect-client Relationshipmentioning

confidence: 93%

Investigating the Role of Client Learning for Successful Architect–Client Relationships on Private Single Dwelling Projects

Siva

London

2011

Architectural Engineering and Design Management

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This research investigates the widening gap between architects and clients and the associated problems in the management of their relationship. Drawing theory from sociological and psychological perspectives, it demystifies the architect -client relationship by providing an account of how the profession's endeavour to maintain social distinction by creating silent boundaries around itself has led to an increased distancing between the architectural community and those clients not trained as professional architects. It raises several questions: to what extent can the boundaries between the architect and client be blurred? What is it about some relationships that are an enabler for success? Are there characteristics that underpin successful relationships? Using the narrative enquiry approach, eight in-depth interviews were conducted across five case studies of successful architect -client relationships, revealing ways in which clients effectively dealt with uncertainties on projects. The findings demonstrate that successful architect-client relationships are characterized by client learning and that over the course of the relationships architects supported clients to learn new skills, helping them overcome difficulties faced on projects. One of the most significant outcomes is that it demonstrates the potential of facilitating client learning to contribute to the development of successful architect -client relationships.

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“…In addition to education, mutual respect is another important component of a successful client-architect relationship (Stater, 2002), (Tusa, 2002), (Long & Wilson, 2002). Too often successful build projects only came about after timeconsuming negotiations and compromises (J.…”

Section: Charting the Architect-client Relationship In Design Processmentioning

confidence: 99%

The Architect, the Client and Effective Communication in Architectural Design Practice

Norouzi

Shabak

Embi

et al. 2015

Procedia - Social and Behavioral Sciences

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Communications related to architectural projects have become more complicated due to more complex design projects, the growth of technology and design information management systems and different backgrounds of stakeholders. These issues have had a significant effect on how buildings are designed and evolved Architecture to combine technical and social aspects of design. This study reviewed and focused in Design and facilities management, behavior and communication as well as interfaces issues. This study introduced the approaches and strategic methods of effective communication in architectural design practice from the view of technological and humanistic characteristics to manage communication challenges in architect-client relationship.

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It's just not cricket

Cited by 8 publications

References 0 publications

Interactions between architects and end-users during housing design processes: a systematic literature review

Interactions between architects and end-users during housing design processes: a systematic literature review

Investigating the Role of Client Learning for Successful Architect–Client Relationships on Private Single Dwelling Projects

The Architect, the Client and Effective Communication in Architectural Design Practice

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