“It's almost like they're trying to hide it”: How User-Provided Image Descriptions Have Failed to Make Twitter Accessible

Gleason, Cole; Carrington, Patrick; Cassidy, Cameron; Morris, Meredith Ringel; Kitani, Kris M.; Bigham, Jeffrey P.

doi:10.1145/3308558.3313605

Cited by 67 publications

(56 citation statements)

References 16 publications

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“…Morris et al [49] found that as content on Twitter has become more visual, blind users were less likely to be able to participate. Twitter now allows users to enable image descriptions, however only 0.1% of images were found to include one [22]. Furthermore, Twitter users who have enabled image descriptions only use it on ~50% of their images [22].…”

Section: Visual Impairment and Cmc Usagementioning

confidence: 99%

“…Twitter now allows users to enable image descriptions, however only 0.1% of images were found to include one [22]. Furthermore, Twitter users who have enabled image descriptions only use it on ~50% of their images [22]. Alt text (alternative text) improves the accessibility of online images for screen reader users, yet has remained relatively unchanged since its inception [48].…”

Section: Visual Impairment and Cmc Usagementioning

confidence: 99%

“…Participants self-reported how well they understood why other people use certain emoji in their writing. We categorised participants' comments on their understanding into Excellent (13 participants), Good (22) and Poor (4). This was based on a broad understanding of participant comments and not as a judgement of their level of 'correctness'.…”

Section: Challenges Of Emojimentioning

confidence: 99%

“…However, it is estimated that 36 million people worldwide are blind and 217 million have a moderate to severe visual impairment [73]. Prior work highlighted challenges visually impaired people face when using technology [7] and social media [22,49]. However, it is not clear what accessibility challenges occur with emoji.…”

Section: Introductionmentioning

confidence: 99%

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Emoji Accessibility for Visually Impaired People

Tigwell

Gorman

Menzies

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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Emoji are graphical symbols that appear in many aspects of our lives. Worldwide, around 36 million people are blind and 217 million have a moderate to severe visual impairment. This portion of the population may use and encounter emoji, yet it is unclear what accessibility challenges emoji introduce. We first conducted an online survey with 58 visually impaired participants to understand how they use and encounter emoji online, and the challenges they experience. We then conducted 11 interviews with screen reader users to understand more about the challenges reported in our survey findings. Our interview findings demonstrate that technology is both an enabler and a barrier, emoji descriptors can hinder communication, and therefore the use of emoji impacts social interaction. Using our findings from both studies, we propose best practice when using emoji and recommendations to improve the future accessibility of emoji for visually impaired people.

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Section: Visual Impairment and Cmc Usagementioning

confidence: 99%

Section: Visual Impairment and Cmc Usagementioning

confidence: 99%

Section: Challenges Of Emojimentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Emoji Accessibility for Visually Impaired People

Tigwell

Gorman

Menzies

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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“…For example, as of June 2015, the increase of graphical media present on Twitter resulted in 28.4% of content being inaccessible to blind users [16]. Twitter has tried to address this problem by asking users to add alternative text descriptions to their tweet images, but only 0.1% of images currently have this [7]. Even content surrounding accessibility topics, such as the #HandsOffMyADA campaign, only have 6.7% described images and 2.4% captioned videos [1].…”

Section: Workhop Descriptionmentioning

confidence: 99%

Addressing the Accessibility of Social Media

Gleason

Carrington

Chilton

et al. 2019

Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing

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Social media platforms are deeply ingrained in society, and they offer many different spaces for people to engage with others. Unfortunately, accessibility barriers prevent people with disabilities from fully participating in these spaces. Social media users commonly post inaccessible media, including videos without captions (which are important for people who are deaf or hard of hearing) and images without alternative text (descriptions read aloud by screen readers for people who are blind). Users with motor Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the owner/author(s).

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