Abstract:The adaptive clothing market, which focuses on the inclusive design of clothing and footwear for people with varying degrees of disability, has grown substantially in recent years. However, few scholars have sought to understand the perspectives of online adaptive clothing consumers. This study employed topic modelling, sentiment analysis and collocation analysis to discover common themes and insights emerging from online customer reviews, scraped from a third-party review platform and three retailing web site… Show more
“…Finally, the studies examined the variables pertaining to the consumer shopping experience through the constructs of the physical retail setting and online shopping (Li et al, 2023; Menzel Baker et al, 2007; Reich, 1980). This includes challenges in physical retail settings such as poorly organized store layouts, and concerns in online shopping such as accessibility issues (Annett‐Hitchcock & Xu, 2015; O'Bannon et al, 1988).…”
Section: Findings and Discussionmentioning
confidence: 99%
“…Therefore, it makes sense that with the emergence of adaptive apparel and the PWD apparel consumer in research, the social and psychological aspects of adaptive apparel dress for the PWD consumer would also emerge. Through this SLR, the researchers discovered that the social and psychological aspects of dress were presented in a variety of contexts including shopping and retail experiences, virtual environments, as well as in relation to apparel design and garment fit and performance (Annett‐Hitchcock & Xu, 2015; Li et al, 2023; Menzel Baker et al, 2007).…”
Section: Direction For Future Researchmentioning
confidence: 99%
“…An area of research within the social and psychological impacts of dress on the PWD consumer relates to the use of social media and virtual environments for the PWD consumer to gather information about products as well as to engage with others regarding adaptive apparel. Li et al (2023) conducted an exploratory study examining online apparel reviews to better understand the needs of adaptive apparel consumers. Expanding this type of research in the context of adaptive apparel and the PWD consumer will help provide a deeper insight into the challenges the PWD consumer faces when shopping online as well as when attempting to gather information from trusted sources about how adaptive apparel works or does not work for specific disabilities.…”
Section: Social and Psychological Impacts Of Dress On The Pwd Consumermentioning
This systematic literature review examines research on adaptive apparel for people with disabilities (PWDs), an underrepresented consumer group. Using the scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) protocol and the theories, contexts, characteristics, and methods (TCCM) framework, 51 articles from three academic databases were analyzed based on specific keywords and inclusion/exclusion criteria. The review highlighted advancements addressing the needs of PWD consumers, such as innovative designs, user‐centered methodologies, and inclusive marketing. However, there remain gaps in areas like disability types, methodologies, cultural factors, and societal barriers. The implications of this research underscore the urgent need for the apparel industry to prioritize inclusivity and adaptability, emphasizing that addressing these gaps can lead to broader societal acceptance and empowerment for PWDs. Moreover, this review enhances the understanding of adaptive apparel for PWD consumers, providing insights for researchers, policymakers, and industry leaders to promote inclusivity, accessibility, and fashion‐forward solutions.
“…Finally, the studies examined the variables pertaining to the consumer shopping experience through the constructs of the physical retail setting and online shopping (Li et al, 2023; Menzel Baker et al, 2007; Reich, 1980). This includes challenges in physical retail settings such as poorly organized store layouts, and concerns in online shopping such as accessibility issues (Annett‐Hitchcock & Xu, 2015; O'Bannon et al, 1988).…”
Section: Findings and Discussionmentioning
confidence: 99%
“…Therefore, it makes sense that with the emergence of adaptive apparel and the PWD apparel consumer in research, the social and psychological aspects of adaptive apparel dress for the PWD consumer would also emerge. Through this SLR, the researchers discovered that the social and psychological aspects of dress were presented in a variety of contexts including shopping and retail experiences, virtual environments, as well as in relation to apparel design and garment fit and performance (Annett‐Hitchcock & Xu, 2015; Li et al, 2023; Menzel Baker et al, 2007).…”
Section: Direction For Future Researchmentioning
confidence: 99%
“…An area of research within the social and psychological impacts of dress on the PWD consumer relates to the use of social media and virtual environments for the PWD consumer to gather information about products as well as to engage with others regarding adaptive apparel. Li et al (2023) conducted an exploratory study examining online apparel reviews to better understand the needs of adaptive apparel consumers. Expanding this type of research in the context of adaptive apparel and the PWD consumer will help provide a deeper insight into the challenges the PWD consumer faces when shopping online as well as when attempting to gather information from trusted sources about how adaptive apparel works or does not work for specific disabilities.…”
Section: Social and Psychological Impacts Of Dress On The Pwd Consumermentioning
This systematic literature review examines research on adaptive apparel for people with disabilities (PWDs), an underrepresented consumer group. Using the scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) protocol and the theories, contexts, characteristics, and methods (TCCM) framework, 51 articles from three academic databases were analyzed based on specific keywords and inclusion/exclusion criteria. The review highlighted advancements addressing the needs of PWD consumers, such as innovative designs, user‐centered methodologies, and inclusive marketing. However, there remain gaps in areas like disability types, methodologies, cultural factors, and societal barriers. The implications of this research underscore the urgent need for the apparel industry to prioritize inclusivity and adaptability, emphasizing that addressing these gaps can lead to broader societal acceptance and empowerment for PWDs. Moreover, this review enhances the understanding of adaptive apparel for PWD consumers, providing insights for researchers, policymakers, and industry leaders to promote inclusivity, accessibility, and fashion‐forward solutions.
“…Finalmente, se ha identificado que un tema relevante para los clientes de ropa de moda es la experiencia en el sitio web (Boardman y Chrimes, 2023;Li et al, 2023). Esta se refiere a la evaluación que realizan los usuarios sobre los atributos de un sitio web que satisfacen sus necesidades y reflejan la excelencia general de este (Aladwani y Palvia, 2002).…”
Section: Conciencia Ambiental Y Experiencia De Compra En Líneaunclassified
“…Esta se refiere a la evaluación que realizan los usuarios sobre los atributos de un sitio web que satisfacen sus necesidades y reflejan la excelencia general de este (Aladwani y Palvia, 2002). Por ejemplo, Li et al (2023) analizaron la experiencia de compra de ropa adaptativa en línea a través de Amazon; encontraron que los aspectos funcionales asociados a la facilidad de navegación y el valor de la experiencia son componentes importantes para los clientes durante la compra en línea. Sin embargo, trabajos previos no han probado empíricamente la existencia de un efecto de la conciencia ambiental sobre la experiencia del sitio web en la compra de ropa, por lo que este trabajo explora la posibilidad de un efecto positivo.…”
Section: Conciencia Ambiental Y Experiencia De Compra En Líneaunclassified
Online customer reviews play a vital role in evaluating product or service performance and serve as an important reference for other customers' purchase decisions. This study explores the influence of online customer reviews on sustainable clothing purchase intention through text mining and survey‐based methodologies. The results showed that online customer reviews focused on four dimensions: material ecology, clothing fashion, clothing functionality, and price reasonableness. Online customer reviews have a positive impact on consumers' sustainable purchase intentions, and perceived diagnosticity mediates the relationship between online customer reviews and purchase intentions. In addition, customers' prior sustainability knowledge moderates the relationship between material ecology, price reasonableness, and perceived diagnosticity. This study further enriches theoretical research on sustainable consumption within the context of online apparel retailing and helps sustainable apparel brands more accurately grasp the influencing variables of customers' sustainable consumption behaviours and formulate precise electronic word‐of‐mouth marketing strategies.
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