IT Governance Maturity: Developing a Maturity Model Using the Delphi Method

Smits, Daniël; Hillegersberg, Jos van

doi:10.1109/hicss.2015.541

Cited by 21 publications

(10 citation statements)

References 33 publications

(43 reference statements)

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“…The developed plans will be helpful when different maturity levels exist or are required at different processes, (d) track improvement progress, (e) benchmark governance best practices, and (f) map governance activities to those responsible for their design and operating effectiveness. Another important aspect to note when dealing with organizational governance maturity is the organization's assessment of its maturity (Wilkinson, 2014;Smits et al, 2015). The concept of maturity frameworks is well known and accepted within the business environment as organizations realize that maturity frameworks can be of great value, especially when benchmarking the organisation's performance (Gomes, 2018;Kerzner, 2005).…”

Section: Maturity Frameworkmentioning

confidence: 99%

Towards the Development of a Framework for Assessing Organizational Governance Maturity for Technical Audit of Public Works

Haule

Matindana

2023

TJET

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The quality of the audit work and its products is often associated with the organizational maturity of the audit function. The absence of a well-defined organizational maturity for an audit function leads to poor quality of audit work or products and ineffective audit function. The lack of a framework for measuring governance maturity was identified as a major deterrent factor to the attainment of quality audit work. Measuring the governance maturity of the technical audit of public works is challenging due to the absence of a maturity framework that fits its needs. The noted shortcomings include: (a) existing maturity frameworks used to assess organizational maturity have not been developed based on standards and requirements governing technical auditing; (b) defined technical competency for technical auditors, work methods and processes have not been covered in those frameworks rather focused on other types of audits than technical audits; and (c) the institutional framework considered in those frameworks are not applicable in technical auditing. The challenges impede the ability of the technical audit function to establish relevant and reliable criteria to measure governance, and it largely affects the growth of the technical audit functions and the quality of audit works. This paper provides a theoretical overview of what, why and how a framework can be developed for assessing the level of organizational governance maturity for technical audits of public works.

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Section: Maturity Frameworkmentioning

confidence: 99%

Towards the Development of a Framework for Assessing Organizational Governance Maturity for Technical Audit of Public Works

Haule

Matindana

2023

TJET

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“…The MIG model was developed using design science to measure hard and soft ITG [34] because an ITG maturity model covering both parts of governance did not exist [14], [18], [35]. In this study, we applied the MIG model and the corresponding MIG assessment instrument [14], [36].…”

Section: Itg Maturitymentioning

confidence: 99%

Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity

Smits

Hillegersberg

2022

IJISPM

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IT governance (ITG) has stayed a challenging matter for years. Research suggests the existence of a gap between theoretical frameworks and practice. Although current ITG research is largely focused on hard governance (structure, processes), soft governance (behavior, collaboration) is equally important and might be crucial to close the gap. The goal of this study is to evaluate the usability of a new ITG maturity instrument that covers hard and soft ITG in detail. We conducted ten case studies and evaluated the instrument positively on usability; but feedback also revealed that the assessment questions needed improvements. We demonstrate that combining the instrument with structured interviews results in an enhanced and usable instrument to determine an organization’s current level of hard and soft ITG. We conclude that this new instrument demonstrates a way to reduce the mismatch between ITG maturity theory and practice.

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“…An ITG maturity model was the focus of the study of Smits and Van Hillegersberg, which focuses on the hard and soft sides of IT governance (Smits & Van Hillegersberg, 2015. Their study reveals an ITG maturity model as being appropriate for hard ITG.…”

Section: It Governance Behavioral Approachrelated Workmentioning

confidence: 99%

Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance

Wiedenhöft

Luciano

2021

Rev. adm. contemp.

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Objective: this work emphasizes the information technology governance (ITG) behavioral expression and aims to identify whether individual behavior contributes to the increase of the perceived maturity of the ITG mechanisms. The organizational citizenship behavior (OCB) concept was the base to develop a model of relations between individual behavior and ITG maturity. Methods: we carried out a survey with 243 IT personnel of the executive branch of a Brazilian state government. We used partial least squares as data analysis technique. Results: the findings show the existence of a positive and significant relationship between the variable spirit of initiative and the perceived maturity of the ITG mechanisms. Conclusions: the impact of ITG changes in individuals’ behavior needs to be considered, which reinforces that ITG is a critical resource for implementing public policies and executing governmental strategies. In order to raise the IT governance maturity, managers should foster the spirit of initiative in their teams, acting on their antecedents such as feelings of control, complexity, self-efficacy, and responsibility for changes. Consequently, individuals can make a deliberate decision, constantly evaluating the likely outcomes of their behaviors in favor of the adoption of ITG mechanisms.

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IT Governance Maturity: Developing a Maturity Model Using the Delphi Method

Cited by 21 publications

References 33 publications

Towards the Development of a Framework for Assessing Organizational Governance Maturity for Technical Audit of Public Works

Towards the Development of a Framework for Assessing Organizational Governance Maturity for Technical Audit of Public Works

Evaluation of the usability of a new ITG instrument to measure hard and soft governance maturity

Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance

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