Issues of service user involvement in learning disability services

Laxton-Kane, Martha; Smith, Angela

doi:10.53841/bpsfpid.2006.4.4.2

bpsfpid

2006

DOI: 10.53841/bpsfpid.2006.4.4.2

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Issues of service user involvement in learning disability services

Martha Laxton-Kane¹,

Angela Smith²

Abstract: A paper was presented at the Trent SIG Group for Learning Disabilities, in June, 2006. Below, the paper has been expanded upon and takes into account the feedback provided from the psychologists present.

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Challenging behaviour: service user consultation

Fellows

Jones

2011

Adv Mental Hlth Intell Disabil

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Purpose -This purpose of this paper is to seek service users' opinions in order to assist the development of the challenging behaviour strategy (CBS) being developed by Worcestershire Mental Health Partnership Trust.Design/methodology/approach -Potential focus group members were identified by local advocacy workers and clinical psychologists. All were known through their involvement in advocacy groups. During the focus group, opinions were sought on the draft CBS document to establish areas to be modified. Focus group members also spontaneously highlighted helpful and unhelpful service responses to challenging behaviour, their opinions of the term ''challenging behaviour'' and ideas about how such behaviour may develop.Findings -Service responses were seen as important moderators of challenging behaviour. The proposed strategy was seen as mostly acceptable, but there were some important caveats raised. Participants thought that individuals should be involved as much as is possible in services (e.g. recruitment, inspections of services). Participants also discussed ideas of how to achieve their desired service, which was flexible and inclusive with well-trained staff who understood the reasons for the individual's distress and how best to help with the resulting behaviours.Originality/value -Service users with behaviour described as ''challenging'' are able to reflect upon the service they have received and provide helpful feedback and suggestions on improving it. Service users want staff to understand each individual and the triggers to their behaviour, as opposed to treating people the same way.

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Challenging behaviour: service user consultation

Fellows

Jones

2011

Adv Mental Hlth Intell Disabil

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‘Not why but how’ – Involving users of learning disability services in recruiting clinical psychologists: A recruitment learning curve

McCarthy¹,

Sheppard²

2008

bpscpf

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Issues of service user involvement in learning disability services

Abstract: A paper was presented at the Trent SIG Group for Learning Disabilities, in June, 2006. Below, the paper has been expanded upon and takes into account the feedback provided from the psychologists present.

Cited by 2 publications

References 0 publications

Challenging behaviour: service user consultation

Challenging behaviour: service user consultation

‘Not why but how’ – Involving users of learning disability services in recruiting clinical psychologists: A recruitment learning curve

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