“…Caregivers had to agonize together with patients who felt pain [ 19 , 20 , 22 , 23 , 24 ]. Since their emotions were ignored [ 20 , 21 , 25 , 26 , 28 ], they experienced physical [ 20 , 22 , 24 , 26 , 28 ] and emotional exhaustion [ 20 , 22 , 26 , 27 , 28 ]. They felt confused when caring for patients due to the uncommon complexity of the patient’s disease [ 20 , 22 , 23 , 24 , 25 , 28 ].…”