“…Besides the applications in the areas of planning (Kolodner, 1993), diagnosis (Watson and Abdullah, 1994), design (Perera and Watson, 1995), process control (Koegst, Schneider, Bergmann and Vollrath, 1999), there is a growing trend for enterprises to apply CBR technology in purchasing decision-making, which results in faster, more accurate, more consistent, higher quality and less expensive decisions (Cook, 1997). In addition, Mclvor and Humphreys (2000) apply CBR technology with multi-attribute analysis in the make or buy decision-making process.…”