IoT and AI for Smart Government: A Research Agenda

Kankanhalli, Atreyi; Charalabidis, Yannis; Mellouli, Sehl

doi:10.1016/j.giq.2019.02.003

Cited by 209 publications

(122 citation statements)

References 19 publications

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“…The Internet of Things (IoT) is an increasingly important technological paradigm that is considered to be a key enabler of public sector smartness. Data from sensor-based systems can be integrated and synthesised with public services (Kankanhalli et al, 2019;Saarikko et al, 2020), ultimately culminating in the provision of services that are more responsive and accessible to citizens. The public sector can integrate IoT into a vast array of services, such as traffic solutions, effective waste management, optimised administration, and efficient healthcare (Chatfield & Reddick, 2019;Velsberg, 2018).…”

Section: Introductionmentioning

confidence: 99%

Exploring smartness in public sector innovation - creating smart public services with the Internet of Things

Velsberg

Westergren

Jonsson

2020

European Journal of Information Systems

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The use of the term "smartness" in the context of public service delivery indicates an ambition of the public sector to become more agile and resilient through the adoption of emerging technologies. The Internet of Things (IoT) is an emerging technology that will be key to the realisation of smart public services. The research presented in this paper explored the role of IoT in public sector innovation through a qualitative study of how IoT technology can be leveraged to create and deliver smart winter road maintenance services. We use an existing smartness frameworkbased on the dimensions of efficiency, effectiveness, transparency and collaborationto examine the consequences of introducing IoT-based innovation to road maintenance services. The findings suggest that IoT enables public sector innovation and that smartness is created through the combination of technology, people and organisations. The realisation of smartness in public sector innovation requires sufficient management capabilities and robust technology strategies, along with a willingness to explore and adopt new work practices rather than simply implement emerging technologies.

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Section: Introductionmentioning

confidence: 99%

Exploring smartness in public sector innovation - creating smart public services with the Internet of Things

Velsberg

Westergren

Jonsson

2020

European Journal of Information Systems

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“…Smart cities are urbanisation efforts undertaken at the city municipality level whereby many services for residents can utilise ICTs. One focus of such ICT usage would be to utilise emerging technologies like IoT and AI to minimise human intervention in processing and decision-making (Kankanhalli et al 2019).…”

Section: From Smart Cities To Smart Nationsmentioning

confidence: 99%

Moving beyond Smart Cities: Digital Nations for Social Innovation & Sustainability

et al. 2019

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The next step after smart cities is the creation of digital or smart nations. A digital nation requires a national transformation across diverse institutions including the urban and rural areas of a society. Besides diverse social innovation initiatives, sustainability is a key aspect, so that rather than greenfield projects, long-term solutions will involve brownfield, smart city projects. A digital transformation to a digital or smart nation requires a great deal of innovation in planning, process re-engineering and execution. Whereas research work and policy actions are traditionally focused on a city level, these efforts need to be widened to the national level. Existing city-scale theories and frameworks may be used and adapted to meet the larger-scale needs of the future smart nations. The new issues and research challenges which arise need to be addressed through interdisciplinary approaches. This special issue on the theme of digital nations attempts to address the need in the academic literature to provide a better understanding of digital nations.

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“…Automatic data retrieval in Sweden is saving user's time. Moreover, government agencies and real-time data make rapid, focused, and even preventive police operations possible in Estonia (Kankanhalli et al 2019;Ruhlandt 2018). Initiatives for real-time monitoring of water quality and flood detection using sensor networks can be used address prevailing situations of water crisis (Bilal et al 2019a).…”

Section: Smart Data Applications Smart Government and Governancementioning

confidence: 99%

Smart Cities Data: Framework, Applications, and Challenges

Bilal

Usmani

Tayyab

et al. 2020

Handbook of Smart Cities

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Recent technological developments and the availability of enormous amounts of real-time data have played a vital role in the expansion, evolution, and success of smart city projects. Smart data can be used in a variety of smart city applications, but difficulties in managing such data are pushing smart cities toward the adoption of data management frameworks. Many studies have brought into focus the importance of these frameworks as they combine data collection, processing, analysis, management, and visualization and provide privacy and security features for different smart city applications, i.e., transportation, to promote a better quality of life. This chapter highlights key components of the data management framework, reviews various smart city applications, and discusses privacy and security challenges associated with smart city data. From the perspective of data frameworks, it is seen that the data used in smart city applications is unstructured coming from heterogeneous sources, i.e., sensors and social media, besides others. Therefore, the collection, processing, analysis, management, and visualization of such data are challenging. To perform these tasks, recent technologies, i.e., Internet of Things (IoT), sensor networks, machine learning, etc., have been used. Moreover, the use of smart data for smart government and governance provides several facilities for the public and business. The smart data is revolutionizing the daily communication of users along with their mode of transportation by introducing Social IoT (SIoT) and autonomous vehicles. Lastly, the challenges related to privacy and security of the data in smart cities that needed to be addressed are highlighted. This chapter will guide academics and enterprises to progress in data management framework and its applications in smart cities in the near future.

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IoT and AI for Smart Government: A Research Agenda

Cited by 209 publications

References 19 publications

Exploring smartness in public sector innovation - creating smart public services with the Internet of Things

Exploring smartness in public sector innovation - creating smart public services with the Internet of Things

Moving beyond Smart Cities: Digital Nations for Social Innovation & Sustainability

Smart Cities Data: Framework, Applications, and Challenges

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